Veralto

Key Account Manager

Seoul, Republic of Korea Full time

Imagine yourself…

  • Doing meaningful work that makes an everyday impact on the world around you.

  • Growing your expertise and expanding your skillset with every project.

  • Owning your ambition and fueling your career growth.

It’s all possible with a role at Videojet, a Veralto company. You have likely purchased or used a product touched by Videojet Technologies this week—after all, Videojet is a world leader in the product identification market, providing in-line printing, coding and marking products, consumables, and software solutions. Videojet’s technologies play a critical role in ensuring the safety and authenticity of products sold across the globe in the food, beverage, pharmaceutical, and industrial marketplaces.

As part of the Videojet team and the broader Veralto network, you’ll work with products that make an everyday impact on the world around you—and along the way, you’ll have opportunities to make your mark on our business and your career with ongoing opportunities to deepen your skillset and pursue your ambitions.

Learn about our leading portfolio of innovative products here! (https://cdn.videojet.com/U309KOI6/as/vvpm76xpvfqj3kgchf7khbnz/vf-history-of-videojet-innovation-us)

We offer:

  • Professional onboarding and training options

  • Powerful team looking forward to working with you

  • Career coaching and development opportunities

ROLE DESCRIPTION

The Key Account Manager is responsible for managing and growing the company’s most strategic national and/or global accounts. This role drives long-term revenue growth, strengthens executive-level relationships, and ensures cross-functional alignment to deliver value-based solutions to key customers.

Key responsibilities include:

  • Own and manage strategic national and/or global customer accounts, acting as the primary point of contact

  • Develop and execute multi-year strategic account plans aligned with customer business objectives and company growth strategy

  • Build and maintain senior/executive-level relationships within customer organizations

  • Drive revenue growth, market share expansion, and profitability within assigned strategic accounts

  • Identify and prioritize new business opportunities, including upsell, cross-sell, and solution expansion

  • Lead complex contract negotiations, pricing discussions, and commercial agreements with a win-win mindset

  • Coordinate cross-functionally with Sales, Marketing, Product, Engineering, Service, Supply Chain, and Finance

  • Ensure consistent global or national execution by aligning regional sales teams and global stakeholders

  • Conduct regular business reviews and performance tracking against KPIs

  • Monitor customer satisfaction, manage escalations, and ensure long-term retention

  • Gather and share market, customer, and competitive intelligence to inform business strategy

  • Maintain accurate forecasting, pipeline management, and CRM reporting

  • Travel as required to support customer engagement and global coordination

Qualifications:

  • Bachelor’s degree required (Business, Engineering, or related field preferred)

  • 8+ years of experience in strategic account management, key account sales, or enterprise B2B sales

  • Proven success managing large, complex national or global customers in a manufacturing, OEM, industrial, or capital goods environment

  • Strong experience in value-based selling and consultative sales

  • Demonstrated ability to influence and negotiate at executive level

  • Experience working in matrixed, global organizations

  • Strong commercial, financial, and strategic planning skills

  • Willingness to travel frequently (typically 40–70%, role dependent)

Key competencies and skills:

  • Strategic thinking and long-term account planning

  • Executive communication and presentation skills

  • Complex negotiation and contract management

  • Cross-functional leadership without direct authority

  • Strong analytical and forecasting capabilities

  • High level of ownership, accountability, and results orientation

  • Ability to work independently in ambiguous environments

  • Language skills: Professional proficiency in English (intermediate to advanced or higher)

Videojet is proud to part of the Product Quality & Innovation segment of Veralto (NYSE: VLTO), a $5B global leader dedicated to ensuring access to clean water, safe food and medicine, and trusted essential goods. When you join Veralto’s vibrant global network of 17,000 associates, you join a unique culture and work environment where purpose meets possibility: where the work you do has an everyday impact on the resources and essentials we all rely on, and where you’ll have valuable opportunities to deepen your skillset, pursue your ambitions, and grow your career. Together, we’re Safeguarding the World’s Most Vital Resources™—and building rewarding careers along the way.

Key Account Manager는 회사의 **국가 단위 또는 글로벌 핵심 전략 고객(Strategic Accounts)**을 총괄 관리하며,
장기적인 매출 성장, 수익성 확대 및 전략적 파트너십 강화를 통해 회사의 지속적인 성과 창출을 책임지는 역할입니다.
고객사의 경영진 레벨과 협업하며, 내부 다양한 조직을 조율해 가치 기반(Value-based) 솔루션을 제공합니다.

주요 업무 (Key Responsibilities)

  • 국가 또는 글로벌 단위의 전략 고객(Account) 총괄 관리 및 Primary Point of Contact 역할 수행
  • 고객 비즈니스 목표에 부합하는 중·장기 전략 계정(Account) 계획 수립 및 실행
  • 고객사 C-level / 임원급과의 전략적 관계 구축 및 유지
  • 담당 전략 고객 내 매출 성장, 시장 점유율 확대 및 수익성 개선 주도
  • Upsell, Cross-sell, 신규 솔루션 확산 등 비즈니스 성장 기회 발굴 및 우선순위 설정
  • 복잡한 계약, 가격, 상업 조건 협상을 주도하여 Win-Win 결과 도출
  • 영업, 마케팅, 제품, 엔지니어링, 서비스, 공급망, 재무 등 내부 유관부서와의 크로스펑션 협업
  • 글로벌 또는 전국 단위의 일관된 실행을 위해 지역/법인 영업 조직 및 글로벌 조직 정렬
  • 정기적인 고객 비즈니스 리뷰(QBR) 및 KPI 기반 성과 관리
  • 고객 만족도 관리 및 이슈/에스컬레이션 해결을 통한 장기 고객 유지
  • 시장, 고객, 경쟁사에 대한 인사이트 및 정보 수집·공유
  • 정확한 매출 예측(Forecast), 파이프라인 관리 및 CRM 운영
  • 고객 미팅 및 글로벌 협업을 위한 국내·해외 출장 수행

자격 요건 (Qualifications)

  • 학사 학위 이상 (경영, 공학, 기술 관련 전공 우대)
  • 전략/키 어카운트 매니지먼트 또는 B2B 영업 경력 8년 이상
  • 제조, OEM, 산업재, 자본재 또는 B2B 솔루션 환경에서의 전략 고객 관리 경험
  • 대형·복합 고객(Account) 및 장기 세일즈 사이클 관리에 대한 입증된 성과
  • 가치 기반 세일즈(Value Selling) 및 컨설팅형 영업 경험
  • 임원급 고객 대상 커뮤니케이션 및 협상 역량
  • 글로벌/매트릭스 조직 환경에서의 업무 경험
  • 전략적 사고, 재무/비즈니스 이해도 및 계정 플래닝 역량
  • 잦은 출장 가능 (포지션에 따라 약 40~70%)

핵심 역량 (Key Competencies)

  • 전략적 사고 및 장기적 관점의 계정 관리 역량
  • 임원 대상 커뮤니케이션 및 프레젠테이션 능력
  • 복잡한 협상 및 계약 관리 능력
  • 직속 권한 없이 조직을 이끄는 영향력(Influence)
  • 분석력, 매출 예측 및 데이터 기반 의사결정
  • 높은 오너십과 성과 중심 마인드
  • 불확실한 환경에서도 독립적으로 업무 수행 가능
  • 어학 능력: 영어 중급 이상 (비즈니스 커뮤니케이션 가능 수준)

At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve.  Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
 

Unsolicited Assistance

We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.