Juvenile Detention Officer Supervisor

A Juvenile Detention Officer may supervise Juvenile Detention Officers or Surveillance Officers depending on the assignment.

About The Juvenile Probation Department:

The Juvenile Probation Department of the Judicial Branch of Arizona in Maricopa County is dedicated to providing innovative and efficient juvenile justice services grounded in evidenced-based practices and research. These services improve the safety of our community, hold youth accountable through developmentally appropriate orientation, and ensure the public’s trust and confidence in the Judicial Branch. Join our Juvenile Probation Department in its mission to promote public safety through positive change as we connect youth to the community and provide opportunities that are delivered with fairness, dignity and respect.

Position Qualifications

We recognize your time is valuable, so please apply if you meet the following required qualifications:

Education:

• Associates degree or the completion of 60 semester credit hours from an academically accredited college or university

Experience:

• (3) years of experience in probation, juvenile detention, correctional, or adolescent behavioral setting

OR

Combined Education and Experience Qualifications:

• An equivalent combination of post-secondary education and job-related experience in probation, juvenile detention, correctional, or an adolescent behavioral setting may substitute on a year-for-year basis   

Other Requirements:

• Valid Arizona Driver’s License

Our Preferred Candidate Has:

• Bachelor’s degree

Knowledge, Skills, and Abilities:

Knowledge of:

• The principles of positive youth development and engagement

• The methods of effective writing and communication

• Arizona State Detention Standards

• PREA (Prison Rape Elimination Act)

Skill in:

• Effective, thorough, and accurate documentation

• Supervising, mentoring, and evaluating assigned staff

• Making and guiding procedural decisions on sensitive, confidential issues

• Maintaining confidential information

• Effective problem resolution

• Effective verbal and written communication

• Organization and time management

Ability to:

• Utilize the computer and appropriate programs (Microsoft Excel, Word, Access, PowerPoint, Techcare, etc.) to accurately complete work

• Establish and maintain positive, effective working relationships

• Coordinate and prioritize work activities for self and others

• Effectively communicate with the leadership team, families, and stakeholders

• Remain in control of emotions and remain calm during stressful situations

Essential Job Tasks

(This is not an all-inclusive list of all job duties that may be required; employees will be required to perform other related duties as assigned.)

• Works on one of three shifts in a 24-hour secure detention facility or detention alternatives program as assigned. Will be required to work evenings, overnights, weekends, and holidays.

• Supervises staff to ensure each assigned staff member is receiving supervision, mentoring, and constructive feedback.

• Provides informal training and serves as a resource for information and guidance.

• Interprets and ensures compliance with all policies, procedures, protocols, rules, and regulations.

• Mediates staff issues, utilizes progressive discipline appropriately, and documents actions taken in the proper format.

• Monitors and completes staff timecards to ensure staff is accurately compensated by the payroll deadline.

• Makes and is responsible for ensuring adequate staff coverage for various shifts. May need to work on scheduled days off to ensure operational needs are being met.

• Maintains accurate records, reports, and records of activities occurring in the facility.

• Ensures detained youth receive necessary services, including meals, education, professional and family visitation, and medical attention.

• Responds to crisis situations, and youth grievances and makes decisions to reduce risk to youth and staff.

• Ensures youths at risk for suicide are properly identified, supervised, and monitored.

• Conducts disciplinary boards with detained youth.

• Monitors and reviews contacts and casework with staff working in the Detention Alternative Program.

• Serves as a liaison to Probation Officers, Court personnel, and clients regarding all services in the Detention Alternatives Program.

• Maintains equipment as departmental directives dictate and takes responsibility for equipment assigned to their area of supervision.

• Participates in special projects.

• Stays current on all required safety training and certifications.

• Safely operates a motor vehicle.

• Upholds the Mission Statement:  Maricopa County Judicial Branch – Provide people with the access to a public forum for dispute resolution and court services so citizens can realize timely, fair, economical, individualized justice, and serve the community by assisting children and families in need.

• Represents Maricopa County Judicial Branch in the most positive manner with prospective, former, and current clients, suppliers, and the community we serve.  Interacts effectively with a diverse group of staff, and other customers of our services.  Effectively learns and uses operating practices of the department and Maricopa County Judicial Branch.

Working Conditions: 

Work will be conducted in a secure detention facility. 

While performing the duties of this job, the employee may need to communicate clearly, perceive details of objects that are close by, and maintain various physical positions for extended periods, such as sitting, standing, or walking. The job may involve using hands for tasks such as typing, handling objects, or operating tools, as well as reaching with hands and arms. Occasionally, the employee may be required to move or lift objects weighing up to 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

Must be willing to work any shifts as assigned that may include nights, weekends, and holidays.