About us:
Betty is an innovative entertainment company pioneering at the intersection of real money online casino and casual mobile gaming. Accredited by the Alcohol and Gaming Commission of Ontario (AGCO) as a B2C operator in February 2023, we've set a new standard in the industry. Our mission is to redefine the online casino experience by offering a uniquely transparent environment where players can relax, unwind, and enjoy themselves safely. We are committed to accessibility, fairness, and inclusivity, fostering a community of like-minded individuals who value ethical gaming practices and prioritize our players' safety and enjoyment above everything else.
Our Values:
- We are honest - we value honesty in all aspects.
- Bring the Olives - we offer premium customer experience.
- Think Big - we believe in always striving for more.
Who we’re looking for:
We’re seeking a Junior Casino Specialist who is curious, eager to learn, and ready to grow into the world of online casino operations. You don’t need prior casino management experience – we’ll train and guide you. If you have experience in customer service, administration, or operations, and you enjoy analyzing data, working with games, or collaborating with different teams, this role is for you.
Key Responsibilities:
- Assist in monitoring game performance and ensuring a smooth player experience
- Help manage and update the casino’s game portfolio
- Support relationships with game providers and assist in promotions and exclusive releases
- Assist in analyzing game data and reporting on performance
- Collaborate with product, design, and marketing teams to improve the games lobby and support new game launches
- Support marketing and CRM teams in running promotions, tournaments, and player engagement activities
- Observe industry trends and competitor activity to help improve our offerings
Requirements:
- 0–2 years of experience in operations, administration, customer service, or a related field
- Interest in gaming, online entertainment, or data-driven operations
- Strong analytical skills and attention to detail
- Good communication skills and the ability to work collaboratively
- Enthusiasm for learning and growing in a fast-paced environment
- Fluency in English
What we offer:
- Competitive salary
- Premium health insurance
- Career development and training opportunities
- Fun and collaborative team environment
- Modern office space