At Viral Nation, we specialize in building social-first ecosystems for brands to connect with the modern consumer journey. Our integrated solutions align strategy, talent, media, and technology with culturally relevant creativity to scale the world’s fastest-growing digital brands. Viral Nation offers a fluid, creative, and growth-oriented environment that will support your ambitions to apply your talents in an open, collaborative, and fast-paced culture. Our ability to stay at the forefront of the industry has fuelled our success and will guide us in paving the path forward. We’re driven to push boundaries and think beyond today to deliver strategies, and we’re just getting started.
While we continuously exceed our goals, we need your help – our success is only as great as our people. Strong performance leads to high expectations, and we must keep raising the bar!
We’re looking for a driven and detail-oriented Jr. Product Success Manager to join our dedicated Client team. This role is focused exclusively on supporting the client accounts, working closely with both internal cross-functional teams and stakeholders to ensure a seamless and successful product experience.
As a Jr. Product Success Manager, you will play a key role in maintaining high customer satisfaction, driving adoption, surfacing insights, and supporting the broader success strategy for each client. You’ll report directly to the Sr. Manager of Product Success and contribute to the execution of account-specific initiatives.
Key Responsibilities
Qualifications
DEI Commitment:
Viral Nation is committed to diversity, equity and inclusion in our agency. Viral Nation welcomes applications from people with visible and non-visible disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruiting and selection process.