About CSG
CSG is a multinational organisation headquartered in the United States with more than 5000 employees in countries around the world.
We’re a SaaS platform company that helps some of the world’s most recognizable brands solve their toughest business challenges. Our innovative solutions and trusted experts enable companies to create customer experiences that set them apart.
At CSG, you're more than your resume. We want your diverse perspective and unique background to help us enrich the work we do together. We believe that by channelling the power of all, we make ordinary customer and employee experiences extraordinary. This is your opportunity to join one of our high-performing teams. Channel the power of YOU and begin the journey to becoming a CSGer.
Our product & team
This role sits within the team that designs and develops capabilities specifically for the Banking and Financial Services vertical using CSG Quote & Order, our cutting-edge CPQ (Configure, Price, Quote) and order management platform. Built using the latest technology, our platform modernizes industries like telecommunications and banking.
Our team promotes a collaborative culture where everyone’s contributions are valued, and diversity is celebrated. We prioritize continuous learning and improvement to keep our product competitive, and ensure CSG remains an exciting workplace.
Due to growing demand from high-profile Banking and Financial Services customers, our team is expanding in 2026 and that's where you come in!
About our technology
Our product adopts a microservice architecture for scalability and flexibility, using Kafka for event streaming and PostgreSQL for data storage.
We use Kubernetes to orchestrate our containers, allowing us to offer cloud (AWS & Azure) and on-premise deployment options of our platform. Our infrastructure is maintained by a state-of-the-art gitops/IaC pipeline.
We heavily lean on open-source tools and libraries, as well as maintaining our own, to make development faster, simpler, and more consistent. Our code is managed using Git, undergoes peer review before we test, package and deploy through our CI/CD pipelines.
About the role
As a Java Lead Engineer, you will drive technical direction, mentor and empower your team, and collaborate across squads to deliver robust, scalable solutions for the CSG Quote & Order product. You’ll be the go-to person for technical decisions and will play a key role in defining our development standards, architecture, and best practices.
In your first 90 days, you’ll get comfortable with our system, build strong relationships across the Quote & Order team, and design new features to deliver awesome outcomes for our customers.
What you will do
Help shape our technical roadmap, aligning system architecture and development priorities with long-term business goals.
Code software! We want 25% of your time to be spent working on R&D projects / product development.
Champion clean, efficient code by giving thoughtful PR feedback and holding the team to high standards.
Be a real multiplier on your team’s efficiency. Proactively address inefficiencies/blockers, critically assess your team's performance, and provide targeted coaching so others can level up their skills.
Collaborate with product and design teams to translate customer needs into impactful, user-friendly features.
Take ownership across our systems. Spot inefficiencies, resolve bottlenecks and keep everything running like clockwork.
Evaluate new tools, frameworks, and trends to keep us at the forefront of innovation and productivity.
Role requirements
You’ve been building with modern Java SE (17+) for 8+ years and know your stuff.
You’ve successfully led teams, provided mentorship, and made high-impact technical decisions.
You thrive on teamwork, can communicate and collaborate easily with your teammates.
Linux and Docker are your natural habitat. You’re completely at home in this environment.
You know your way around the development tools like GitHub, Maven and Kubernetes
Bonus points if you’ve dabbled in: AWS/Azure, PL/PGSQL, MyBatis, Camunda BPMN Engine, REST API frameworks and other parts of our technology stack.
Big bonus points if has experience in using AI
Perks & benefits
Work from anywhere: CSG has a global policy called "Flexibility First" that allows employees to work from wherever they feel most productive. The Quote & Order team does not maintain a dedicated office space, so your position will be 100% remote with the exception of several in-person workshops during the year (in Bali – see below – and Melbourne).
Twice-yearly workshops in Bali: Twice a year the whole Quote & Order team gets together in Bali, Indonesia for dedicated in-person time including team presentations, hackathon sessions, training and team-building activities.
Paid volunteer days: Everyone at CSG gets two paid days per year to volunteer at a community organisation of your choice.
Location(s):
Malaysia RemoteAccommodation:
If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.
Our Guiding Principles:
Impact: Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.
Integrity: Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.
Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.
Our Story:
CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.
By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here.