Help us to develop our Customer Experience by providing excellent customer service in voice and writing.
Guide our customers to make the right order decisions and clarify status on orders
NOT do outbound. We only work with inbound services.
We have a well-built process and a well-oiled machinery. There are templates and horseshoes for everything, you will always know what to do, or have someone around who knows.
Your level of Italian B2 - C1
You enjoy interacting with people
You are a team player and your team can rely on you
You have strong communication skills, both spoken and written
You aspire to leave every customer satisfied
Full time contract (40 hours a week)
Monday-Saturday 9:00 am - 21:30 pm (8 hours rotational shift)
2 days a week days off
Fast growing international company with stable employment
Annual vacation of 28 days and 1 additional day off on your birthday
Mental Wellbeing Program – providing you and your immediate family members with free and confidential mental and physical health support services for a wide range of personal and work-related issues.
Opportunities for advancement, further trainings (over 650 courses on soft and hard skills on our e-learning platform) and coaching
Free English and German language classes
Flexible working hours and hybrid work
Referral Program with attractive incentives
Gym in the office and recreation room with games.
Join us today and let’s create a success story together!