Job purpose
The purpose of this role is to ensure effective and compliant vendor and contract operations for IT services and software subscriptions. The role coordinates contract lifecycle activities (renewals, amendments, signature workflows), maintains accurate contract and license records, supports vendor performance follow‑up (KPI/SLA reporting), and provides reliable visibility to stakeholders to enable cost control, compliance, and continuous improvement. The role works closely with IT service owners, Procurement, Legal, Finance, and strategic vendors.
Key Responsibilities
Coordinate contract lifecycle management activities for IT vendors (renewals, extensions, amendments, termination notices, signature routing) and keep contract repositories up to date.
Maintain accurate records of software licenses and cloud subscriptions, including entitlements, renewal dates, key terms, and utilization/consumption visibility where available.
Produce and maintain periodic reporting on contract status (expirations, renewals, change requests) and vendor performance metrics (KPI/SLA follow‑up) for stakeholders.
Support audits and compliance checks by providing contract, licensing and supplier documentation and evidence in an organized, traceable manner.
Act as a subject matter expert for contract and license data quality, ensuring consistent naming, metadata, and document completeness in the CLM/tooling.
Identify opportunities for process improvements in contract and license operations (templates, standard steps, handoffs, approval checkpoints, reporting cadence).
Skills, knowledge and experience
Education:
Bachelor’s or Master’s degree in business, IT, law, supply chain or other relevant field; equivalent experience accepted.
Experience & knowledge:
Several years of experience in vendor/contract management, procurement support, or IT commercial operations in an international environment.
Practical experience with contract lifecycle processes and tools (e.g., CLM systems) and managing contract documentation end‑to‑end.
Understanding of common software licensing and subscription models (enterprise licensing, SaaS subscriptions) and the need for compliant record‑keeping.
Experience supporting KPI/SLA reporting and working with data (Excel/Power BI or similar) to provide clear visibility to stakeholders.
Strong coordination skills across IT service owners, procurement, legal and finance; able to drive topics forward without formal people management responsibility.
Comfortable working with ambiguity and multiple parallel items; strong attention to detail and ability to create structure.
Language skills:
English as a daily working language
Additional languages are an asset
Last day of application:
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At Fiskars, we value providing benefits that matter to you and cater to our diverse global workforce, no matter where you are in the world. While benefits may vary based on location, here are some of the incredible offerings you can expect when joining our team:
Competitive Compensation: We ensure that our employees are fairly compensated based on industry standards and local market factors.
Health and Wellness: Your well-being matters to us, no matter where you are. We offer various health and well-being focused programs and coverage, adapted to the requirements of each region.
Work-Life Balance: We understand the need for balance in your life. Our paid time off plans and flexible work arrangements and policies are designed to accommodate local customs and personal commitments, enabling you to thrive in both your professional and personal life.
Professional Development: We believe in nurturing talent and supporting professional growth. Through training programs, skill development initiatives and learning resources, we empower our employees to reach their full potential.
Inclusive and Diverse Environment: We value diversity and promote inclusivity. Join a workplace where your unique background and perspectives are celebrated, fostering collaboration and respect across all our markets.
Recognition and Rewards: We believe in celebrating and recognizing the contributions of our employees worldwide. Our recognition programs are designed to acknowledge exceptional performance and achievements, ensuring that your efforts are celebrated and valued.
Vested Interest: Through our Employee Share Purchase Plan (ESPP), you have the opportunity to invest in Fiskars Group and become a proud co-owner, sharing in the success and growth of the company.
Employee Discounts: We want to ensure our team members make each day the extraordinary with use of our products and offer product discounts across our brands.
Please note that specific benefits may vary based on local regulations, market conditions, and other factors. We are committed to providing competitive and meaningful benefits to our employees in every market we operate.
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Pioneering design to make the everyday extraordinary
Fiskars Group (FSKRS, Nasdaq Helsinki) is the global home of design-driven brands for indoor and outdoor living. Since 1649, we have designed products of timeless, purposeful, and functional beauty, while driving innovation and sustainable growth. In 2024, Fiskars Group’s global net sales were EUR 1.2 billion and we had close to 7,000 employees. We have two Business Areas (BA), Vita and Fiskars.
BA Vita offers premium and luxury products for the tableware, drinkware, jewelry and interior categories. Its well-known brands include Georg Jensen, Royal Copenhagen, Wedgwood, Moomin Arabia, Iittala and Waterford. In 2024, BA Vita’s reported net sales were EUR 605 million. Already 50% of BA Vita’s net sales comes from direct-to-consumer sales, comprising approximately 500 stores and approximately 60 e-commerce sites.
BA Fiskars consists of the gardening and outdoor categories, in addition to the scissors and creating, as well as cooking categories. The brands include Fiskars and Gerber. In 2024, BA Fiskars’ net sales were EUR 547 million.