Pattern

IT Support Technician

Bethlehem, PA, US Full Time
Reach Logistics is a global eCommerce logistics and strategy company that partners with some of the largest brands in the world to distribute their products on Amazon, Walmart, eBay, and more. We have 7 warehouses in 5 countries around the globe and offer a unique distribution model to our partners. We currently ship 60M units a year and are growing rapidly. Currently the top seller on Amazon, we boast over 1,700 global employees that span over 18 global locations. Check out our parent company's website: http://pattern.com/ 

We are looking for an IT Support Technician (Tier 1) to support the technical operations and employees located at our warehouse in Bethlehem, PA. Your role will ensure that client systems are running efficiently by performing updates and maintenance tasks on hardware and software and resolving technical problems. You will also provide technical support and guidance to end-users by following in-place IT policies and procedures.
 
This is a full-time role and will work a fully in-office schedule based in Bethlehem, PA.