Zuru

IT Support Engineer – India IT Service Center

India, Ahmedabad Full Time
About Us:
ZURU Tech is digitalizing global construction by developing the world’s first digital building fabrication platform—ZURU Home—empowering anyone to design and manufacture buildings with complete freedom. Join our multinational team to help shape the future of construction technology.

We are looking for an IT Support Engineer to join our IT Service Center!
In this role, you will be an essential part of our global IT support team—providing remote L1 technical assistance to ZURU offices across Europe, the US, Canada, NZ, and China. You’ll also support our India-based teams whenever needed. You will handle routine IT issues, follow standardized ITSC processes, and ensure smooth day-to-day operations. For more complex technical challenges, you’ll collaborate closely with our L2/L3 teams, especially the China HQ team. We’re looking for someone with strong communication skills, solid technical aptitude, and the ability to work seamlessly across time zones to deliver exceptional IT support.