Sugarcrm

IT Support Analyst

Solihull, United Kingdom Full Time
About sales-i UK Ltd., a SugarCRM Company

From the very beginning, SugarCRM had a unique vision: to offer a different kind of customer relationship management (CRM) software. We pioneered a solution that easily adapts to customer needs, and now, more than two decades later, we’re on a mission to help sales teams reach their highest potential. 
 
Our diverse team around the world shares a passion for helping customers succeed. Together, we’re building a culture that values personal and professional growth—and we’re proud to be recognized as a Great Place to Work. We care about work/life balance and flexibility for our employees, and we're proud of how we show up for our customers every day.  

If you're looking to level up your career and help businesses grow better and faster, you’re in the right place. Learn more about SugarCRM careers and how you can be part of our journey.

The IT Support Analyst is the primary on-site IT presence for the Solihull office, delivering hands-on technical support to local employees while also providing remote support to users across EMEA. This role partners closely with the global IT team to ensure reliable, secure, and efficient end-user technology and office systems. 

This position requires working at our Solihull site five days per week to support close collaboration with employees and teams.