Other Agencies and Independent Organizations

IT Specialist (SysAnalysis)

Rockville, Maryland Full time

IT Specialist (SysAnalysis)

Department: Other Agencies and Independent Organizations

Location(s): Rockville, Maryland

Salary Range: $121785 - $158322 Per Year

Job Summary: This position is located in the Office of the Chief Information Officer (OCIO), Data, Information Management, and Enterprise Governance Division (DIME), Digitization, Proc, and Records Branch (DPRB). The supervisor is Leah Kube. This position is not subject to Confidential Financial Disclosure reporting requirements. This position is not subject to security ownership restriction reporting requirements.

Major Duties:

  • The successful candidate will perform the full range of IT Specialist (SysAnalysis) duties. Such duties include but are not limited to: Provides expert analysis, evaluation, and advisory support on IT systems related to office and major human resources issues, policies, and programs. Collects and analyzes data from a variety of sources, applying rigorous evaluation methods to produce clear, concise, and objective information in a timely manner. Prepares reports outlining IT system alternatives, taking into account technical, managerial, economic, and legislative considerations. Provides informed recommendations that support objective, well-grounded decision-making by agency leadership. Develops comprehensive IT systems analysis documents, gathers and evaluates the necessary information, and delivers clear, well-prepared reports and information on time. Works collaboratively with OCIO, OCHCO, and other agency partners to produce accurate and timely IT data and solutions related to Human Resources information, presented through visual formats such as dashboards and data visualizations. Assesses and streamlines work processes to identify opportunities for automation and improved efficiency. Performs the analysis, management, and technical work required to plan, design, develop, document, test, implement, integrate, maintain, or update office systems or applications. Monitors office computer systems and software, performs routine adjustments and maintenance, and provides user training. Serves as the primary contact between the servicing organization and OCIO. Trains staff to use office software and systems. Develops documentation that enables users to make efficient use of applications. Serving as Contracting Officer's Representatives in monitoring vendor/contractor performance. Supports the extraction and analysis of data from multiple sources, processes that data through analytics tools, and develops visualizations that help identify trends, issues, and opportunities

Qualifications: In order to qualify for this position, you must have at least one year of specialized experience at the next lower grade level in the Federal service or equivalent experience in the private or public sector. SPECIALIZED EXPERIENCE is defined as: (1) Conducting Systems Analysis: Performing systems analysis for IT projects, including requirements gathering, process modeling, workflow analysis, and recommending IT solutions to improve efficiency and effectiveness of IT operations. (2) Applying System Development Life Cycle (SDLC) Methodologies: Participating in multiple phases of the SDLC (such as analysis, design, testing, and implementation) for IT systems, ensuring deliverables meet requirements and quality standards, and applying relevant methodologies(e.g., Agile, DevOps) and documentation practices. (3) Technical Communication and Documentation: Preparing clear and concise technical reports, system specifications, and user documentation; communicating analysis results and recommendations to stakeholders and team members; and facilitating collaboration within and across teams. AND (4) Analyzing and Resolving IT System Issues: Identifying, analyzing, and resolving routine and moderately complex IT system issues using troubleshooting techniques, and collaborating with others to restore system functionality. The ideal candidate will be able to demonstrate the following: 1. Demonstrated knowledge in the Application of Systems Analysis Principles. 2. Knowledge of IT System Development Life Cycle (SDLC) and Related Methodologies 3. Skill in Technical Communication and Documentation 4. Ability to Analyze and Resolve IT Systems Issues. A description of how you possess the specialized experience as well as how you meet the qualifications desired in an ideal candidate must be addressed in your resume. The NRC encourages applicants to provide job experience details in your resume. Applicants may also use the supplemental vacancy question to provide additional information pertaining to the specialized experience and ideal candidate criteria. Experience Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate GS-5 through GS-15 (or equivalent): For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. PLEASE BE CLEAR AND CONCISE. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

How to Apply: Please read the entire announcement and all instructions before you begin an application. To be considered for this position, you must complete the online application process and submit all required documents electronically by 11:59 p.m. Eastern Time (ET) on 05/19/2026. Incomplete or late applications will not be considered. For a preview of the application questions, please see https://apply.usastaffing.gov/ViewQuestionnaire/12950751. Your complete application must include your resume, responses to all required vacancy questions, and any required documents that prove your eligibility to apply. To begin your application, select the "Apply" button located on the right side of this screen. Follow the subsequent prompts to log in or register, submit all required documents, answer the questions, and complete the application process. You may either select your required documents within your USAJOBS profile to upload with your application or directly upload them during the application process. The following types of document types can be uploaded: .gif, jpg., .jpeg, .png, .rtf, .pdf, .doc, and .docx. Important Considerations: Paper Applications: Paper applications will not be accepted unless you can demonstrate hardship circumstances through the agency contact listed below. Application Extensions: Requests for application extensions will not be granted. Hardship Assistance: If you experience hardship applying online, please contact the Human Resources Specialist listed below for assistance. You must reach out during business hours before the announcement closing date and speak with someone who can provide support for your online submission. The NRC provides reasonable accommodation to applicants with disabilities where appropriate. If you need a reasonable accommodation for any part of the application and hiring process, please notify the coordinator at (301) 415-5888 or TDD 240-482-3217. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

Application Deadline: 2026-05-19