IT SPECIALIST (SYSADMIN)

IT SPECIALIST (SYSADMIN)

Department: Department of the Army

Location(s): Fort Richardson, Alaska

Salary Range: $108852 - $141511 Per Year

Job Summary: Opened Area(s) of Consideration: 1, 2 DEFINITION OF AREA(S) OF CONSIDERATION: Area 1 - AKNG Permanent or Indefinite technicians. Area 2 - All AKNG members. PDCN: D1617P02 Selecting Supervisor: Michael Williams

Major Duties:

• Serves as project leader responsible for developing, assigning, and coordinating duties and projects for systems administrators. The project members are specifically assigned to one or more of the multiple system platforms located throughout the state. Develops, modifies, and tests overall system backup and recovery strategies for all systems. Serves as the technical expert and focal point for installation, configuration and testing of hardware and software associated with multiple operating systems and computer platforms. Provides technical assistance and analysis to other IT personnel involved in system design, programming, database design, and adapting commercially available software. Determines equipment requirements, communications, and interfaces with other systems. Evaluates machine usage based on current usage patterns and develops plans for the acquisition of hardware and software needed to support future IT requirements. Serves as the senior systems administrator responsible for planning, coordinating, modifying, implementing, and troubleshooting to support customer needs. Work pertains to the administration of all systems including ensuring the efficient integration between systems as well as compatibility with local area network (LAN) and wide area network (WAN) infrastructure. Analyzes, evaluates, and recommends hardware/software changes to various computer systems. Considers factors such as compatibility with standard systems, conversion or implementation costs, and impact on existing equipment. Develops guidelines, standard operating procedures (SOPs), bulletins and flyers concerning the operation/use of C4 systems, services, and activities. Provides interpretations of higher authority regulations and guidance concerning IT system activities/services and coordinates with internal departments and external agencies concerning the resolution of problem areas encountered. Advises the information management staff on issues pertaining to operating systems and hardware status. Plans and schedules the installation of new or modified hardware, operating systems, and software applications. Directs testing of vendor-provided software. Develops, documents, coordinates, updates and validates the state Continuity of Operation Plan (COOP) procedures for system disaster recovery. Implements operating system releases and maintains the operational status of systems. Performs security management in accordance with NGB regulations and state policies. Develops and analyzes local policies regarding system access, network rights, and physical access to systems and equipment. Develops policy for all systems storage requirements throughout the state. Designs and modifies the storage structure and correlation between systems. Modifies system parameters on multiple operating systems, integrating the use of Storage Area Networks (SAN), to achieve maximum system efficiency. Analyzes system operations to identify bottlenecks and takes action to resolve problems and ensure optimal performance and consistency. Troubleshoots problems and implements changes on multiple computer platforms. Diagnose system failures to isolate source of problems between equipment, system software, and application programs. When problems are found, modifies code, devises fixes, documents problems and advises responsible vendor or other outside party. Interacts with peers and vendors to resolve hardware and software problems and reports unresolved problems to the appropriate party. Coordinates with specialists and managers at higher levels to obtain information for interfacing with systems at those levels and to facilitate the acquisition and exchange of information technology. Serves as the organization authoritative expert at meetings and seminars designed to arrive at solutions for mutual systems administration problems. Performs other duties as assigned.

Qualifications: SPECIALIZED EXPERIENCE is experience which is directly related to the position to be filled and which has equipped you with the particular knowledge, skills and abilities to successfully perform the duties of this position. To qualify for this GS-12 position, you must possess the Experience as described below: Experience: Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. Individuals must have IT-related experience demonstrating each of the four competencies listed below. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Additionally, you must have at least 1-year specialized experience equivalent to at least the next lower grade, GS-11. Examples of specialized experience includes: Serves as project leader responsible for developing, assigning, and coordinating duties and projects for systems administrators. Develops, modifies, and tests overall system backup and recovery strategies for all systems. Serves as the technical expert and focal point for installation, configuration and testing of hardware and software associated with multiple operating systems and computer platforms. Provides technical assistance and analysis to other IT personnel involved in system design, programming, database design, and adapting commercially available software. Determines equipment requirements, communications, and interfaces with other systems. Analyzes, evaluates, and recommends hardware/software changes to various computer systems. Considers factors such as compatibility with standard systems, conversion or implementation costs, and impact on existing equipment. Plans and schedules the installation of new or modified hardware, operating systems, and software applications. EXPERIENCE REQUIREMENTS: Resume must have complete dates and hours worked per week for each occurrence of both civilian and military employment (Example: 2 JAN 1980 to 3 MAR 1981; 0800-1630 M-F or JAN 1980 to MAR 1981; 40 hrs/wk) Use of year only will result in disqualification. The duties listed must fully substantiate -in your own words- that you meet the minimum requirements and specialized experience listed above, in detail; otherwise, you will not be considered qualified for this position. Length of time is not of itself qualifying. Your experience will be evaluated on the basis of duties performed. Your record of experience and/or training must show possession of the following knowledge, skills and abilities needed to fully perform the duties of the position: -Knowledge of a variety of operating systems (i.e., Windows NT, Windows 2000, Windows XP, Unix, etc.) on desktop and server assets in order to administer user accounts and perform backup operations. -Knowledge of project management techniques and tools sufficient to provide expert guidance on the implementation of emerging technologies to diverse dispersed locations throughout the state. -Ability to lead team members who are assigned to one or more locations in the state. -Knowledge of, and skill in applying the principles and methods for planning, updating, and integrating information system components, including software, controlling future releases, and documenting information and physical characteristics of an information system or product. -Skill in troubleshooting problems in the data center and implementing changes on multifaceted and interdependent computer platforms. -Skill in programming sufficient to modify application code, devise software patches or workarounds, document problems and advise the responsible vendor or other outside party on support issues. -Skill in analyzing requests for new and modified applications with expert ability in system design, programming, hardware selection and adapting commercially available software. -Knowledge of and skill in applying storage management practices and assignment of resources and file management techniques. -Skill in using performance tuning tools and techniques to optimize systems functionality in order to meet installation systems requirements. -Knowledge of the techniques and practices to implement fault tolerance on a diverse number of complex systems and applications in order to optimize functionality and service to the customer base. -Knowledge of system diagnostic tools and structured techniques for the recovery of failed systems and data access. -Knowledge of analysis and design techniques to develop system software modifications, systems administration policy and procedures for use across the organization. -Knowledge of overall system architecture along with the systems being administered to integrate information systems components in order to install and maintain software and hardware configurations. -Knowledge of state-of-art system software technology and related computer equipment to perform studies and evaluate whether changes in the system would be advisable. -Knowledge of a wide range of IT standards, principles, concepts, methods, policies, and authorized approaches. -Knowledge of agency applications, operating systems and components, protocols, and the hardware and software used throughout the state in order to conduct system administration functions. -Knowledge of agency security principles and methods. DESIRABLES Applicants possesses the following certifications at a minimum: CompTIA Security + CE at a minimum. It is preferrable that applicants possesses DoDI 8140, DoD 8570.01 Information Assurance Technician (IAT) Level II certification requirements along with the following: GIAC Security Essentials Certification (GSEC), Certified Network Defender (CND), Systems Security Certified Practitioner (SSCP), GIAC Global Industrial Cyber Security Professional (GICSP), CCNA Security, or CompTIA Cybersecurity Analyst (CySA+). SASMO qualified and familiar with Army Aviation STAMIS systems.

How to Apply: To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below. A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration. To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process. You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application. To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.

Application Deadline: 2026-04-30