Department: Other Agencies and Independent Organizations
Location(s): San Diego, California, Washington, District of Columbia, Atlanta, Georgia, Baltimore, Maryland, Jackson, Mississippi, Philadelphia, Pennsylvania, Columbia, South Carolina, Dallas, Texas, Houston, Texas, San Antonio, Texas
Salary Range: $61722 - $111966 Per Year
Job Summary: As an Information Technology (IT) Specialist in the Federal government, you will perform duties related to the installation and configuration of computer hardware, software, operating systems, networks, applications, and printers and scanners; providing technical support and troubleshooting issues; assisting with the maintenance of computer systems and networks; and ensuring the application of appropriate IT security measures.
Major Duties:
Qualifications: THIS IS AN OPEN CONTINUOUS ANNOUNCEMENT. This announcement will close at 11:59 PM (ET) on 05/21/2026. Applicants will be referred periodically throughout the announcement open period, based on the schedule below. Applicants must meet all eligibility and qualification requirements by the cut-off dates listed below. Eligibility and qualification claims are subject to verification. First Cut-Off on May 6, 2026: To be considered in the first review, applicants must submit their application package and complete the USA Hire assessments by May 6, 2026. Final Cut-Off on May 21, 2026: Applicants who submit their application package and complete the USA Hire assessments after May 6, 2026 will be considered in the final review. MINIMUM QUALIFICATIONS: Under the updated Competency-Based Qualification Standard for the IT Management Series (2210), applicants must: Meet or exceed all required competencies at the minimum proficiency level for the GS-09 and/or GS-11 grade(s), as described below; and Have the required specialized experience for the GS-09 and/or GS-11 grade(s), as described below. You may be considered ineligible and removed from further consideration for the position, if you fail to meet any of the criteria above. SPECIALIZED EXPERIENCE: You must have the knowledge, skills, and abilities/competencies which demonstrate the likelihood to perform successfully the duties of the position and are related to the work of the position to be filled. These knowledge, skills, and abilities/competencies are normally attained through the equivalent of one year of specialized experience equivalent to the next lower grade level of the position being filled, but may now be obtained through other means. Such demonstratable knowledge, skills, and abilities/competences may be typically gained in the IT field or through the performance of work where the primary concern is IT. For the GS-09, the following specialized experience is required: Performing IT system security duties in support of the management of an IT security program; and Installing or configuring computer hardware, software, operating systems, networks, applications, printers, or scanners. For the GS-11, the following specialized experience is required: Assessing risk factors for vulnerability to attack in order to ensure the protection of IT systems and applications; and Providing technical guidance in the design, coding, testing, and debugging processes; and Using artificial intelligence (AI)-enabled tools to support research, data review, or preparation of reports, summaries, or materials. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. If your resume does not support your application questionnaire response(s), we may not allow credit for your response(s). A full-time year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours per week spent in such employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. COMPETENCIES: For the GS-09, the following competencies are required: Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Interpersonal Skills - Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations. Reasoning - Identifies rules, principles, or relationships that explain facts, data, or other information; analyzes information and makes correct inferences or draws accurate conclusions. Teamwork - Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals. For the GS-11, the following competencies are required: Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Interpersonal Skills - Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Teamwork - Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals. Technical Competence - Uses knowledge that is acquired through formal training or on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues.
How to Apply: Please read the entire announcement and instructions before you begin an application. To apply and be considered for this position, you must complete all required questionnaires and assessments and submit all required documentation as specified in the How to Apply and Required Documents sections. Your complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows: Click the Apply Online button. Answer the questions presented in the application and attach all necessary supporting documentation. Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date. Complete the questionnaire and include all supporting documents with your initial application. You will not be able to update your application, including you will not be able to upload additional supporting documentation, after initial application submission. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended. Set aside about 2 hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link. The online assessments must be completed within 48 hours following the closing date of this announcement. Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused. Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at https://support-usahire.opm.gov/hc/en-us. To view the announcement status or your application status: Visit https://help.usajobs.gov/how-to/application/status. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application. Do not submit photographs with your application package. Documents with photographs may not be seen by hiring officials. You must remove your image from any badges, licenses, etc.
Application Deadline: 2026-05-21