Department: Department of the Navy
Location(s): Cherry Point, North Carolina
Salary Range: $67867 - $96887 Per Year
Job Summary: You will serve as an IT SPECIALIST (INFOSEC) in the INFORMATION ASSURANCE DIVISION of FLTREADCEN EAST.
Major Duties:
Qualifications: FOR THE GS-11 LEVEL Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-9 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following:1) Knowledge of enterprise operating systems (e.g., Windows 10/11, Windows Server) and user environment management, including profile troubleshooting, Active Directory, and Group Policy support; 2) Ability to apply cybersecurity principles in a support role, including enforcing security settings, applying patches, and resolving compliance issues in coordination with IA teams; 3) Skill in scripting and automation (e.g., PowerShell, VBScript) to streamline support tasks such as software deployment, log collection, and workstation configuration; 4) Ability to deliver responsive, courteous, and effective customer service by diagnosing and resolving hardware, software, and access issues for end users via phone, email, or ticketing systems; 5) Experience configuring and maintaining user-facing resources such as printers, shared drives, and desktop applications, including driver installation, access permissions, and troubleshooting Your experience must reflect skill in the following areas: attention to detail, customer service, oral communication, and problem solving. FOR THE GS-9 LEVEL Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-7 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: 1) Knowledge of enterprise operating systems (e.g., Windows 10/11, Windows Server) and user environment management, including profile troubleshooting, Active Directory, and Group Policy support; 2) Ability to apply cybersecurity principles in a support role, including enforcing security settings, applying patches, and resolving compliance issues in coordination with IA teams; 3) Ability to deliver responsive, courteous, and effective customer service by diagnosing and resolving hardware, software, and access issues for end users via phone, email, or ticketing systems. Your experience must reflect skill in the following areas: attention to detail, customer service, oral communication, and problem solving. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/ Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
How to Apply: Click the Apply Online button to create an account or log in to your existing USAJOBS account. To apply for this position, you must provide a complete Application Package which includes: 1. Complete resume with relevant experience, job title, duties and accomplishments. Resumes are restricted to no more than 2 pages. Illegible/unreadable resumes will not be considered. Your resume must show complete information for each job entry to support minimum qualifications. The following information should be provided in your resume, but it is acceptable to provide elsewhere in your application package: employer's name, starting and end dates (Mo/Yr), hours per week if experience was less than full time (35-40 hours per week), pay plan, series and grade level (e.g. GS-0201-09) for relevant federal experience. TIP: A good way to ensure you include all essential information is to use the Resume Builder in USAJOBS to create your resume. 2. Supporting documentation Failure to submit a complete application package will result in an ineligible rating and loss of consideration. Your complete application must be received by 11:59 pm Eastern Standard Time (EST) on 11/26/2025. Applications received after 11/26/2025 will generally result in an ineligible rating and loss of consideration. If more than one resume is received, only the last resume received and processed will be reviewed. NOTE: To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account: https://mydon.usajobs.gov/Account/Login select Application Status, and click on the more information link under the application status for this position. Your uploaded documents may take several hours to clear the virus scan process so please plan appropriately. You are encouraged to apply online. Applying online will allow you to review and track the status of your application. Do not email or send hard copy resumes/applications to the Contact Information or Agency Information listed in this vacancy announcement. All resumes/applications received at the addresses listed in the Contact Information or Agency Information will be destroyed and will not be considered for this vacancy announcement. It is the applicant's responsibility to verify that all information in their resume and documents are legible and accurate. HR will not modify answers/documents submitted by an applicant.
Application Deadline: 2025-11-26