Department of the Army

IT Specialist

Jacksonville, Florida Full time

IT Specialist

Department: Department of the Army

Location(s): Jacksonville, Florida

Salary Range: $61722 - $97087 Per Year

Job Summary: About the Position: Serves as an Information Technologist Specialist performing work, independently or as a member of a team, in the design, development, testing, delivery, and support of information technology (IT) web-based applications, databases, and services.

Major Duties:

  • Manage a large amount of software procurements and license certifications for Engineering Division (EN Division).
  • Designs and programs efficient and effective applications through optimal use of reusable components.
  • Provide advice and guidance pertinent to corporate database IT equipment, software, current and potential applications, and the operation and maintenance of the system (s).
  • Utilize Continuous Process Improvements (CPI) to create Hardware/Software QMS processes for procurement and delivery of hardware/software components.
  • Conducts research to identify suitable laptop models that meet operational requirements and compatibility with existing systems.
  • Provide staff assistance, advice, and guidance, and conducts broad and intensive studies both in the administrative and technical areas, concerning the use of the multiple database management systems and the most current technology available for use.
  • Perform trouble-shooting efforts that occurs with the hardware/software and works closely with ACE-IT techs and chiefs to solve issues.
  • Use MS Access and general database concepts to extract data from financial management software, Primavera, and MS Project, prepare queries, and generate reports.
  • Collaborates with stakeholders to translate functional specifications into technical designs and robust applications.
  • Conduct After-Action- Reviews (AARs) with each product implemented to ensure the customer’s expectations have been met.
  • Work with customers and test applications, software and systems quality and functionality to ensure high reliability and optimal availability of the applications.
  • Serve as a technical consultant to EN Division regarding design specifications for physical databases, use of high-level programming languages and report writers.
  • Manage multiple Database Management Systems for EN Division.
  • Installs new hardware or replaces malfunctioning components to restore full operational capacity.

Qualifications: Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. Current Civilian Employees of the Command Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel Workforce Interagency Career Transition Assistance Plan Land Management Workforce Flexibility Act Military Spouses, under Executive Order (E.O.) 13473 Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement Priority Placement Program, DoD Retained Grade Preference Eligible Veterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience For the GS-9: One year of specialized experience equivalent to the GS-07 grade level in the Federal service which is defined as: 1) Providing software development and data system development support; 2) Implementing design changes in response to changes in customer functional requirements; 3) Analyzing and translating technical specifications into integrated systems for business processes; and 4) Technical proficiency in software development, data science, and/or data systems. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-07). Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-07). Specialized Experience For the GS-11: one year of specialized experience equivalent to the GS-09 grade level in the Federal service which is defined as: ) Assisting with planning and executing IT-related assignments using conventional approaches and techniques; 2) Translating functional and technical requirements into database designs and application prototypes; 3) Validating and testing application software development quality, logic and functionality by following coding standards and participating in coding reviews; 4) Ensuring compliance with software development, information security/information assurance standards, policies and practices; 5) Working with customers/end users to support, develop, test and troubleshoot applications. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-09). Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-09).

How to Apply: Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required questionnaires, assessments and submit all required documentation as specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows: Click the Apply Online button. Answer the questions presented in the application and attach all necessary supporting documentation. As a reminder, your resume must be two pages or less and must support the specialized experience described in this announcement. Resumes exceeding two pages will be removed from consideration. For additional information, refer to the 'Required Documents' section. To preview the application questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12946077 Click the Submit Application button prior to 11:59 PM (ET) on 05/15/2026. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended. Set aside at least 3 hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link. Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused. For more general information, system requirements, reasonable accommodation information, and to request assistance regarding the USA Hire Assessments, review the following resources: https://appsupport.usastaffing.gov/hc/en-us/sections/28980562523540-USA-Hire-Assessments To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed. To view the announcement status or your application status: Click on this: https://help.usajobs.gov/how-to/application/status. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application.

Application Deadline: 2026-05-15