IT SPECIALIST (CUSTSPT) (TITLE 32)

IT SPECIALIST (CUSTSPT) (TITLE 32)

Department: Department of the Air Force

Location(s): Saint Joseph, Missouri

Salary Range: $75145 - $97684 Per Year

Job Summary: This is a National Guard Title 32 Excepted Service Position. This position is a Permanent GS-2210-11 IT SPECIALIST (CUSTSPT) (TITLE 32), Position Description Number D2182P01 and is part of the MO 139th Airlift Wing. This is a bargaining position.

Major Duties:

• Manages the assigned information technology (IT)/communications environment with privileged access at the network level.
• Plans, coordinates, installs, and continuously analyzes system design, hardware and software.
• Develops, recommends, and installs solutions and upgrades to ensure availability, integrity, efficiency, and reliability of all components of the assigned system.
• Optimizes the functionality and performance of hardware and software systems and ensures availability, integrity, efficiency, and reliability of system resources.
• Provides customer technical assistance and support for all users.
• Provides ongoing technical support to customers to ensure proper functional use of equipment and programs and to preclude undue interruptions to IT and communications services.
• Works with customers to ensure efficient operations which support each unit's requirements.
• Determines customer requirements and assists customers by recognizing and analyzing trends and providing instruction and orientation services.
• Identifies and documents system requirements for specific needs of customers.
• Conducts in-depth analyses of system usage, user complaints, traffic interruptions, hardware and software capabilities, and other relevant factors.
• Recommends methods and procedures and coordinates corrective action to optimize utilization of present equipment.
• Conducts feasibility studies to identify and analyze system failures and analyzes data to determine if trends exist which forecast the need for future replacement or modification of system hardware and software.
• Coordinates frequency needs with command level spectrum management office to maintain current allocations and obtain new authorizations.
• Secures operating authority, and ensures minimal interference by ANG radio frequency (RF) operations.
• Installs, maintains, and repairs hardware devices supporting a broad range of information and communications systems.
• Performs other duties as assigned.

Qualifications: MILITARY REQUIREMENTS: Selected candidate must currently be assigned to a military unit in the Missouri Air National Guard. Title 32 employees will not be militarily senior to their full-time supervisor (grade inversion). Maximum Military Grade - MSgt (E-7) GENERAL EXPERIENCE: Must possess experience that provided you basic knowledge of data processing functions and general management principles that enable you to understand the stages required to automate a work process; experience in work such as computer operator or assistant, computer sales representative, program analyst, or other positions that required the use or adaptation of computer programs and systems. GS-11 SPECIALIZED EXPERIENCE: Must possess 36 months of specialized experience that demonstrates your ability to serve as a base systems administrator to monitor the Local and Wide Area Network(LAN/WAN), including the planning, analysis, acquisition, design, development, implementation, quality assurance, configuration, installation, integration, maintenance testing, operational integrity, and/or management of networked systems for the transmission of information in voice, data, and/or video formats. The specialized experience must indicate that you possess knowledge of information technology network systems design principles, methodologies, and approaches used in developing, testing, installing, operating, managing, and maintaining network services that support functional requirements; knowledge of methods, techniques, and processes for the integration and optimization of LAN/WAN components, infrastructure requirements, and test and evaluation methods sufficient to install and operate base wide programs and provide technical guidance to others in designing, testing, operating, and maintaining network programs; and skill in applying information technology network development concepts and techniques to provide computer applications which provide optimal functional support for users. DOD Information Awareness Certification Requirements: The employee must obtain and maintain at a minimum a Secret security clearance. Incumbent must possess or be able to obtain and maintain certifications per DoD Directive 8570.1-M,AR 25-2, and as detailed in the Information Assurance (IA) Training and Certification Best Business Practice (BBP).Failure to satisfactorily obtain and maintain required certifications in accordance with the listed publications are grounds for termination. Selectee is required to satisfactorily complete the appropriate training and obtain the required certification/recertification for this position as outlined in DoD Publication 8570.01-M,Information Assurance Workforce Improvement Program, dated 19 December 2005 (incorporating Change 1dated 15 May 2008).

How to Apply: To apply for this position, you must complete the online application/Occupational Questionnaire and submit the documentation specified in the Required Documents section below. To view the Occupational Questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12838296 A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration. To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process. You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application. To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.

Application Deadline: 2025-12-10