Department: Department of Education
Location(s): San Francisco, California, Denver, Colorado, District of Columbia, District of Columbia, Atlanta, Georgia, Chicago, Illinois, Boston, Massachusetts, Kansas City, Missouri, New York, New York, Philadelphia, Pennsylvania, Dallas, Texas, Seattle, Washington
Salary Range: $108173 - $172980 Per Year
Job Summary: These positions located in the Federal Student Aid (FSA), Chief Technology Office Technology Operations Division. FSA is modernizing the systems that serve over 17 million students and power more than $120 billion in financial aid each year. We are building a team of senior platform and reliability engineers to strengthen the technical foundation of one of the federal government's highest-impact digital ecosystems.
Major Duties:
Qualifications: Specialized Experience for the IT Project Manager, GS-2210-13 One year of experience in either federal or non-federal service that is equivalent to at least a GS-12 performing two (2) out of three (3) of the following duties or work assignments: 1. Experience leading cross-function team using agile delivery practices, improving team velocity, reducing cycle times, increasing stakeholder engagement and transparent communication of project progress in the delivery of complex IT modernization initiatives.. 2. Experience monitoring project, schedule, budget, scope and risks using agile frameworks, recommending adjustments in real time to maintain schedule adherence and ensure high quality, on-budget delivery for complex IT system initiatives. 3. Experience leading technical teams to ensure agile project deliverables comply with federal mandates (e.g., FISMA, privacy, NIST,etc.) or industry standards and align with organizational governance processes, enterprise architecture, and strategic objectives to deliver frequent, incremental, customer-centric solutions. Basic Experience Requirements You must possess IT related experience (paid or unpaid experience and/or completion of specific, intensive training (e.g., IT certification), as appropriate) demonstrating each of the four competencies listed below. 1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. 2. Customer Service - Works with clients and customers (i.e., any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. 3. Oral Communication - Expresses information (e.g., ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (e.g., technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. 4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Knowledge, Skills, and Abilities (KSAs) The quality of your experience will be measured by the extent to which you possess the following knowledge, skills and abilities (KSAs). You do not need to provide separate narrative responses to these KSAs, as they will be measured by your responses to the occupational questionnaire (you may preview the occupational questionnaire by clicking the link at the end of the Evaluations section of this vacancy announcement). 1. Knowledge of Project Management principles sufficient to lead and coordinate IT projects with multiple stakeholders. 2. Ability to deliver mission critical IT initiatives to meet organizational objectives using agile project management tools or techniques. 3. Skill in leading and directing people, teams and programs / projects associated with IT application development; the development of mission-critical enterprise class applications, and enterprise-wide IT projects. 4. Ability to develop acquisition artifacts required to procure, and provide services for implementation, and operations and maintenance of an IT system and oversee vendor performance upon contract award.
How to Apply: Step 1: Create a USAJOBS account (if you do not already have one) at www.usajobs.gov. Step 2: Create a resume using the USAJOBS resume builder. Ensure that your resume demonstrates your education, experience, training, and accomplishments as it relates to the qualifications for this position and substantiates your responses to the occupational questionnaire. Step 3: Upload any required documents into your USAJOBS account (must be less than 3MB and in one of the following document formats: GIF, JPG, JPEG, PNG, RTF, PDF, or Word (DOC or DOCX)). Step 4: Click "Apply Online" and follow the prompts to complete the occupational questionnaire and attach any required documents. Verify that uploaded documents from USAJOBS transfer into the agency's hiring system. You will have the opportunity to upload any additional required documents in the agency's hiring system. Click “Finish” to submit your application. NOTE: You may update your application or required documents at any time while the announcement is open by logging into your USAJOBS account, clicking on "Application Status," clicking on the position title, clicking "Update Application,” and following the prompts. In order to receive consideration for this position, you must submit your complete application, including all required documents, by 11:59 PM Eastern Time on the closing date of the vacancy announcement. If the vacancy announcement has an application limit, we recommend that you submit your complete application at the time of initial application. We will not accept any required documentation after the closing date of the vacancy announcement. If you have any questions regarding submitting your application, please contact the HR Specialist listed under the Agency Contact Information.
Application Deadline: 2026-05-17