Zopa

IT Service Manager

London Full Time
Our Story
 
Hello there. We’re Zopa.
 
We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com

We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces. 

If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife

The team
This role sits within our Technology Operations & Risk Team, which is responsible for IT Service Management as well as 1LOD Technology Risk, Business Change. Our goal is to help the technology organisation and wider business achieve its commercial objectives through balanced risk management, effective change delivery and resilience through timely response and resolution of incidents. As an enablement function for the business, we are continuously looking at ways to simplify and strengthen our processes through automation and AI.