Superbet

IT Service Engineer

Slovakia Full Time

It’s an exciting time to join us! We’re entering new markets, developing new technologies, and moving step by step towards our goal of exciting the world. As our business grows, the number of exciting people initiatives grows with it, and we’re looking for a new colleague to partner with our team to bring these to life.

 

In this exciting time of scaling our product and innovating the company with new tools, we are looking for an IT Service Engineer to join our Žilina office team! The person in this role will provide technical assistance to our users and staff, with duties such as ensuring optimal use of our hardware and software tools, enhancing system performance, but also standardizing and innovating our IT infrastructure through interesting projects.

 

What you’ll be doing:

 

  • Independently resolve hardware, software, and access tickets, improving documented processes along the way
  • Administer core platforms: Google Workspace (Gmail, Drive, Meet, Shared Drives, Calendar, Google Admin Console), Okta (user lifecycle, MFA policies, basic app assignments), Slack, Notion, Zoom
  • Configure and troubleshoot VPN/ZTNA and remote access solutions
  • Set up and support advanced workplace IT configurations (meeting rooms, printers, town hall spaces)
  • Build and maintain basic automation workflows (Slack Workflows, Zapier, Google Workspace automations, n8n)
  • Manage and prioritize personal ticket queue effectively
  • Maintain and improve IT knowledge base entries
  • Handle employee onboarding and offboarding end-to-end
  • Escalate complex issues with clear diagnosis notes; follow up until resolved

 

What we are looking for:

 

  • Min. secondary school / vocational IT; BA preferred
  • Google Workspace administration (users, groups, licensing, Gmail routing basics, Shared Drives, Google Admin Console)
  • Okta administration (user lifecycle management, MFA policies, basic app integrations and assignments)
  • Administration of collaboration tools (Slack, Notion, Zoom, Google Meet)
  • VPN/ZTNA administration and configuration
  • Basic automation: Slack Workflows, Zapier, Google Workspace automations, n8n
  • Basic scripting for task automation
  • Familiarity with cloud environments (preferably GCP)
  • CompTIA A+ or equivalent hardware knowledge
  • Google Associate Workspace Administrator or equivalent

 

 

Bonus points for:

 

  • CompTIA A+ or equivalent certification
  • Google Associate Workspace Administrator or similar certification
  • Basic Project Management course

 

 

About us

We are a global technology company dedicated to building the future of entertainment and fan-centric experiences.

With commercial markets in Brazil, Belgium, Poland, Romania, and Serbia, our company has evolved from a leading sports betting and gaming operator into a diversified product and tech organization, gathering more than 5,000 dedicated people across our teams.

Shaping the future of play

At Super, we are creating a unique entertainment ecosystem engaging millions of customers worldwide. Our product and technology teams in Amsterdam (the Netherlands), Madrid (Spain), Zagreb (Croatia), London (UK), and Bucharest (Romania) are building the playstack that will champion the future of play.

Our ambitious growth strategy focuses on expanding across Europe and Latin America while delivering immersive customer experiences and creating lasting value for our customers, partners, and communities.

Global recognition and standards

The company’s long-term strategy is supported by world-class investors. In 2019, Blackstone, the world’s largest alternative asset manager, made a strategic minority investment of €175 million. In 2025, we strengthened our financial position through a €1.3 billion refinancing agreement, reinforcing our partnership with Blackstone and enabling accelerated global expansion.

Super is committed to the highest standards of compliance, safety, and responsibility. As such, we are active members of the International Betting Integrity Association (IBIA) and the European Gaming & Betting Association (EGBA).