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About RDT EPIE Business Operations
As the strategic engine for RDT Enterprise Platforms, Infrastructure & Engineering (EPIE), our team bridges high-level vision with world-class execution. We are a high-performing collective ofexperts—from project leaders to business analysts and human centered design experts—dedicated to elevating operational excellence and driving long-term strategy. By harnessing data-driven insights and managing critical shared capabilities, we ensure our division meets its global commitments with precision. Joining us means operating at the intersection of strategy, technology, and operational effectiveness, with the autonomy to streamline complex processes and the influence to shape the digital future of healthcare at Roche.
Job description
The Delivery Management Professional leads moderately complex deliveries, proactively identifies improvements, manages diverse stakeholders, and contributes to strategic implementation. In this role, you will independently define and control the scope of medium to large initiatives, utilizing effective facilitation and analytical skills to drive value delivery. While navigating intricate stakeholder environments, you will connect team development with broader business objectives. Depending on the organization's needs, you may operate within role archetypes such as Project Manager, ITSM Process SME, Scrum Master, RTE, or Agile Coach.
Our Core Focus Areas:
Strategy & Execution: Co-developing roadmaps and managing global budgets to turn vision into reality.
Operational Intelligence: Delivering sophisticated, evidence-based insights to guide senior leadership decision-making.
Shared Capabilities: Orchestrating a diverse portfolio of expertise to support and empower RDT sub-functions.
Cross-Functional Synergy: Partnering across RDT, Finance, P&C, and Procurement to drive seamless, end-to-end delivery.
Job Responsibilities
Scope: Independently defines, manages, and controls the scope of medium to large initiatives or significant workstreams with moderate complexity. Leads and facilitates the scope definition process, aligning with strategic objectives, stakeholder expectations, and team dependencies. Proactively identifies, analyzes, and manages scope-related risks and changes, and champions the adoption of scope management best practices.
Accountability/Problem Solving: Independently leads the analysis of moderate to complex delivery problems, driving root cause analysis and eliciting complex stakeholder needs. Accountable for comprehensive improvement plans and contributes to solution design and validation. Champions accountability, deals pragmatically with ambiguity, and uses effective facilitation techniques to guide teams while mentoring colleagues and building team spirit.
Stakeholder Management: Identifies and manages a diverse range of stakeholders, develops comprehensive stakeholder communication plans. Effectively manages relationships to act as a trusted advisor, proactively shapes stakeholder perspectives, and navigates intricate stakeholder environments by resolving conflicts to ensure alignment.
Delivery Discipline: Demonstrates consistent performance with an impact that typically extends to a specific product, sub-function or function goals. Monitors project progress, tracks milestones and reports on the status to the stakeholders, identifies deviations from the plan and takes corrective actions. Works with stakeholders to define, manage and track the project budget, ensures that the project is delivered within budget, time and quality.
Complexity: Manages moderately complex initiatives or workstreams extending across a product or service. Manages the delivery of complex features, services, or projects (e.g., a service transition, a product release, or a transformational initiative).
Business/Technical ability: Demonstrates strong business acumen by analyzing business needs and translating them into effective delivery strategies. Selects and adapts delivery methodologies to optimize results, manages complex delivery processes, and utilizes advanced delivery tools and techniques to address business challenges and contribute to planning.
Qualifications
Education / Experience
Proven track record operating in a Delivery Management archetype (e.g., Project Manager, Service Manager, Scrum Master, Release Train Engineer, Agile Coach) managing medium to large initiatives or significant workstreams.
Experience and relevant trainings in managing the delivery of complex features or projects across functional areas.
Demonstrated experience translating requirements into strategic implementation plans and contributing to business planning and forecasting.
Technical Skills
Strong ability to select, adapt, and apply appropriate delivery methodologies to optimize results.
Proficiency in utilizing advanced delivery tools and techniques to manage complex processes and dependencies.
Strong analytical skills to drive root cause analysis and propose comprehensive improvement plans.
Additional Qualifications
Exceptional stakeholder management and communication skills, with the ability to facilitate workshops, resolve conflicts, and act as a trusted advisor to diverse stakeholders.
Solid understanding and hands on experience in organizational change management.
Strong coaching and mentoring mindset, capable of championing accountability, connecting team development with business objectives, and building team spirit
#RDT2026
A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let’s build a healthier future, together.
Roche is an Equal Opportunity Employer.