IT Program Manager

IT Program Manager

Does this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.


A Brief Overview
This position manages critical program components, including project integration, scope, time, cost, quality, communications, and risk through all phases of the project implementation life cycle. This position will lead multiple simultaneous projects that build critical new capabilities, shape operational integrity, define opportunities for automation and efficiencies, and empower customers / business to manage business more effectively. This position may have direct reports.

What you will do

• Develop and ensure that programs are completed in accordance with their business objectives including scope, schedule, and cost by tracking program execution, working with the team to predict and work around obstacles, and providing regular status updates to senior management
• Develop and manage program management standards and methodologies to achieve and support goals, budget, schedule, and scope. Ensuring consistency and maintainability of existing applications by creating, maintaining, and enforcing standards/procedures for implementing technical solutions.
• Assist management in taking programs from original concept through final implementation, performing IT audits to manage the partnership, control risks and influence profitability.
• Work in partnership with business partners and cross-functional teams, advising them how to use information technology in order to meet business objectives.
• Assist in IT integration activities and the extension and enhancement of automated solutions.
• Other duties assigned by Technology leadership.
• Performs other duties as assigned
• Complies with all policies and standards

Education Qualifications

• Bachelor's Degree in IT or relevant business subject Required

Experience Qualifications

• 7-9 years Bachelor’s degree in Computer Science, Information Technology, Business Administration, or related field (Master’s preferred). Required
• 7-9 years 7+ years of experience in IT project/program management, with a proven track record of delivering complex initiatives. Required

Skills and Abilities

• Excellent leadership, communication, and stakeholder management skills. (High proficiency)
• Experience with enterprise IT systems, cloud technologies, and digital transformation initiatives. (High proficiency)
• PMP, PMI-ACP, or Scrum Master certification preferred. (Medium proficiency)
• Proficiency in project management tools (e.g., Jira, MS Project, Smartsheet). (Medium proficiency)
• Ability to manage multiple priorities in a fast-paced environment. (High proficiency)
• Strong understanding of software development lifecycle (SDLC), Agile, and Waterfall methodologies. (High proficiency)
• Microsoft PowerPoint (Medium proficiency)
• Microsoft Excel (Medium proficiency)

This job description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned to ensure workload coverage. This job description does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change.

This position description is not all inclusive for every aspect of this role. Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not, and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job’s essential duties because of an ADA disability.

Other qualifications may be required to ensure employment eligibility in accordance with local laws, regulations and with Safelite Group, Inc. policies and practices.