Department of Defense

IT PROGRAM MANAGER (POLICY AND PLANNING)

Seaside, California, San Antonio, Texas, Alexandria, Virginia Full time

IT PROGRAM MANAGER (POLICY AND PLANNING)

Department: Department of Defense

Location(s): Seaside, California, San Antonio, Texas, Alexandria, Virginia

Salary Range: $108001 - $172980 Per Year

Job Summary: This position is part of the Defense Human Resources Activity. The incumbent will be responsible for managing one or more major multi-year IT initiatives of such magnitude they must be carried out through multiple related IT projects. The IT Program Manager leads, coordinates, communicates, integrates and is accountable for the overall success of the program, ensuring alignment with critical agency priorities.

Major Duties:

  • As a IT PROGRAM MANAGER (POLICY AND PLANNING) at the GS-2210-13 some of your typical work assignments may include: Managing one or more major multi-year IT initiatives of such magnitude they must be carried out through multiple related IT projects. Ensuring the work efforts achieve the outcome specified within the agency's business strategy, including appropriate strategic, life cycle management and capital IT investment plans. Serves as a Program Manager in support of a wide set of products and services within DMDC's portfolio of capabilities. Responsible for the product planning and execution throughout the product lifecycle, including: gathering and prioritizing product and customer requirements, assisting in defining the product vision, and working closely with other internal and external stakeholders. Develops and maintains strategic plans; assessing policy needs and developing policies to govern IT activities. Managing IT investment portfolios and establishing metrics to measure and evaluate systems performance and total cost of ownership

Qualifications: You may qualify at the GS-13, if you fulfill the following qualifications: A. One year of specialized experience equivalent to the12 grade level in the Federal service: Provides technical advice, guidance, and recommendations to senior IT subject-matter experts -Communicates with senior executives and managers on critical IT applications software issues requiring innovative approaches, establishment of precedents, and recommendations for technical solutions. Works with cloud solutions providers to development and maintain cloud hosted solutions. Leads multifunctional projects in software analysis design, development, and implementation for a new system or major enhancement to an existing systems Assigns tasks to project members; reports progress; ensures customer and management involvement throughout the software development process; Resolves critical issues affecting the configuration of the IT infrastructure; and coordinates the demonstration of new or enhanced applications to customers and management. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. In addition to meeting qualifications, your application package must reflect the applicable experience to meet the Individual Occupational Requirements for the 2210 series. Requirements for the 2210 series as listed below: Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Per DoDM 8140.03, the incumbent of this position must achieve the appropriate IA certification within six months of assignment of these duties. A waiver of this six-month requirement may be granted per DoDM 8140.03, 4.2.c.

How to Apply: To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (EST) on the closing date to receive consideration. To begin, click Apply Online to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to create a new account. You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application. NOTE: Resumes up to a total of two pages will be accepted. Resumes exceeding two pages will be removed from consideration. You will receive an email notification when your application has been received for the announcement. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended. Set aside at least 3 hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link. Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused. Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at https://support-usahire.opm.gov/hc/en-us. To verify the status of your application, log into your USAJOBS account, https://www.usajobs.gov, select the Application Status link and then select the More Information link for this position. The Application Status page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process. To preview the questionnaire, please go to https://apply.usastaffing.gov/ViewQuestionnaire/12906618. Please review the General Application Information and Definitions at: https://www.dla.mil/Portals/104/Documents/Careers/downloads/DoDGenAppInfo%2012-1-2020.pdf?ver=ECNbdsHtGilTd3OENN4A0Q%3d%3d

Application Deadline: 2026-03-20