IT Professional II

Job Title

IT Professional II

Agency

Texas A&M University

Department

Technology Services - Academic Operations

Proposed Minimum Salary

Commensurate

Job Location

Bryan, Texas

Job Type

Staff

Job Description

Glimpse of the Job

The IT Professional II is a member of the Tier III team, located at the Health Science Center complex in Bryan, that supports statewide infrastructure systems. This team serves as the final escalation point for tickets from campus members and local IT support within Tamu Health. This position works closely with the Systems Administrator who manages the team, and the Senior IT professional located at the Clinical Education Building in Dallas.

The focus involves troubleshooting and repairing complex hardware and software issues for servers, performing systems administration, managing desktop and mobile updates as well as user accounts and access.

Qualifications

• Bachelor’s degree in a related field or an equivalent combination of education and experience.

• Three years of related experience in IT

A well-qualified candidate will have one or more of the following:

• Experience in clinical or healthcare IT environments with Tier III technical support

• Knowledge of clinical systems (HER, PACS, VDI, digital imaging) and software including Axium, Dolphin, MiPACS, Infinitt, and 3Shape

• Knowledge of server infrastructure, networking, virtual machines, windows server, group policy, ManageEngine, and VMware

• Experience consulting with academic or clinical leadership on technical requirements

• Experience researching and evaluating emerging technologies

What you need to know

Salary:$47,500
Location: In-person role in Bryan, TX at Health Science Center Complex  (CB1)

Schedule: This role may require working on-call or outside of standard office hours, including evenings, weekends, and holidays, to support the demands of technology services and ensure the seamless operation of essential systems. 

What to do    

Apply ! A cover letter and resume will assist in the review of your application materials.  You can upload them during the application process at CV/Resume.     

Why Texas A&M University?

We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration. Amenities associated with a major university, such as: sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you. Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes. In addition, you have access to many benefits and perks, such as:

• Health, dental, vision, life and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums
• 12-15 days of annual paid holidays 
• Up to eight hours of paid sick leave and at least eight hours of paid vacation each month
• Automatically enrollment in the Teacher Retirement System of Texas 
• Health and Wellness: Free exercise programs and release time
• Professional Development: All employees have access to free LinkedIn Learning training, webinars, and limited financial support to attend conferences, workshops, and more
• Educational release time and tuition assistance for completing a degree while a Texas A&M employee

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.