IT Operating Model Expert

Location:

Krakow, Lesser Poland, Poland

Job ID:

R0119391

Date Posted:

2026-02-19

Company Name:

HITACHI ENERGY POLAND SP. Z O.O.

Profession (Job Category):

Human Resources

Job Schedule: 

Full time

Remote:

No

Job Description:

The opportunity

Define, maintain, and continuously improve the IT Operating Model to ensure efficient governance, optimized processes, and alignment between IT capabilities and business strategy. 

How you will make an impact:

• Define, maintain, and improve the IT Operating Model, including OM artefacts - roles, RACI, process landscape, and governance structures.
• Analyzing IT operations, structures, procedures and processes to improve IT organization’s effectiveness and IT operating model.
• Ensure alignment of IT capabilities with business strategy.
• Govern organizational change process, support transformation projects through change impact assessment and design/ definition/ update of OM artefacts.
• Lead change management initiatives to ensure adoption of the operating model across IT.
• Define, analyze and optimize processes, and maintain IT Process Landscape.
• Maintain OCM framework, toolkit and training material for IT organization.
• Contributes to measurement of effectiveness and addressing any identified gaps in process and content.
• Closely collaborates with the IT Strategy Manager, IT Governance & Performance Experts, IT Continuous Improvement Experts and Competency & Development Experts.

Your background:

• Bachelor’s or Master’s degree in Information Technology, Business Administration, or related field.
• 7+ years of proven experience in IT strategy, IT governance, operating model design, organizational development strategies, global IT environments and cross-functional collaboration.
• Strong background in process optimization and organizational development. Strong stakeholder management and communication and facilitation skills.
• Deep knowledge of ITIL (certification preferred) and COBIT.
• Hands-on Organizational Change Management experience, ADKAR certification preferred.
• Value stream mapping, L6S certification preferred.
• Proven experience delivering projects as Project Manager, PMI certification preferred.
• Familiarity with Agile and Waterfall methodologies, Agile or SAFe certification preferred. Proficiency in MS Office and Visio.

More about us:

Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future.

We employ more than 40,000 people in 90 countries who work with purpose every day and use their different backgrounds to challenge the status quo. We welcome you to apply today and be part of a global team that appreciates a simple truth: Diversity + Collaboration = Great Innovation. 

• About Hitachi- http://www.hitachienergy.com/

We offer:

• Contract of employment
• Work model: hybrid or remote depends on location
• Benefits: We pride ourselves on offering a holistic range of competitive benefits to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us, in work and out. We can provide more information during the recruitment process. 
• Possibility to gain experience in international environment
• Possibility to work   for industry leader in green energy solution

Applicable only for Poland location align with local law regulations - We are committed to full transparency and compliance with all legal requirements, ensuring that every candidate knows exactly what to expect at each stage of the recruitment process. Once the process is successfully completed, we will share detailed information about financial conditions and benefits with the selected candidate. Before signing the employment contract, you will receive all remaining details of the offer, giving you the time and space to review everything carefully

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