IT Manufacturing Relationship Manager

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At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

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Here, you will find more than just a job—you will find purpose and pride. 

Lead Digital Enablement at One of Baxter’s Largest Manufacturing Sites Worldwide

Baxter is seeking a Manufacturing Relationship Manager – Plant IT to support our Lessines Manufacturing Plant, one of Baxter’s largest manufacturing sites in EMEA and the second largest globally, as well as our primary global manufacturing hub for nutrition products.

This role sits at the intersection of manufacturing operations and digital technology, with a direct impact on the performance, reliability, and compliance of a highly complex and business‑critical production site serving patients worldwide.

Your Role

As the Manufacturing Relationship Manager for the Lessines plant, you act as the primary IT partner for site leadership, ensuring that manufacturing technology needs are clearly understood, strategically prioritized, and effectively delivered.

You will work closely with plant management, supply chain functions, and global IT teams to define and execute a plant‑level manufacturing IT strategy, aligned with Baxter’s global standards while addressing the specific demands of a large‑scale, high‑volume, regulated manufacturing environment.

Key Responsibilities:

• Strategic Business & IT Partnership

  • Serve as the main IT interface for the Lessines Manufacturing Plant, a flagship site within Baxter’s global manufacturing network.

  • Translate global and regional manufacturing strategies into a clear technology roadmap for the site.

  • Understand key financial, operational, and performance drivers and ensure IT initiatives support these objectives.

  • Advocate for value‑driven digital solutions that enhance safety, quality, performance, and cost efficiency.

• Manufacturing Technology Strategy & Delivery

  • Define, own, and continuously evolve the manufacturing IT strategy and roadmap for the Lessines plant.

  • Balance global IT standardization with local manufacturing needs in a complex production environment.

  • Partner with IT delivery teams to prioritize initiatives, manage scope, and ensure reliable execution.

  • Actively promote the “art of the possible” by identifying how digital technologies can unlock manufacturing value.

• Operational Excellence & Continuous Improvement

  • Support operational teams by applying structured analysis and problem‑solving to critical technology and process issues.

  • Contribute to continuous improvement initiatives focused on quality, safety, productivity, and compliance.

  • Participate in audits and ensure IT solutions fully support GxP requirements.

  • Drive improvements through performance reviews, Gemba observations, and action follow‑up.

• Leadership & Collaboration

  • Be an active member of both the manufacturing leadership community and IT manufacturing network.

  • Act as a subject‑matter expert and trusted advisor on manufacturing‑related digital solutions.

  • Foster strong collaboration across manufacturing, quality, supply chain, and IT teams.

  • Build strong relationships across the plant while maintaining alignment with global IT stakeholders.

What You Bring:

• Education & Experience

  • Bachelor’s degree in IT, Computer Science, Business Process Management, or a related field (or equivalent experience).

  • Minimum 7 years of technical experience, including 5+ years in IT business partnership roles in manufacturing environment.

  • Strong experience in a regulated (GxP) manufacturing environment (Pharma, Biotech, Nutrition, or similar industries) preferred.

• Skills & Competencies

  • Solid understanding of large‑scale manufacturing operations and supporting digital ecosystems.

  • Proven ability to translate complex business needs into effective, scalable IT solutions.

  • Experience working in cross‑functional and multi‑stakeholder environments.

  • Strong analytical, organizational, and root‑cause analysis skills.

  • Excellent communication skills, able to engage both technical and non‑technical audiences.

• Languages

  • French: Excellent proficiency (required)

  • English: Professional working proficiency (intermediate level at minimum)

• Professional Attributes

  • Strategic mindset with a pragmatic, hands‑on approach.

  • Strong customer focus and collaborative leadership style.

  • Comfortable operating in a complex, high‑impact manufacturing environment.

  • Demonstrates integrity, adaptability, and a strong sense of accountability.

Why Join Baxter in Lessines?

• Play a central role at one of Baxter’s most important manufacturing sites worldwide.

• Influence digital strategy for a high‑volume, globally critical nutrition manufacturing hub.

• Work at the crossroads of manufacturing excellence, digital innovation, and patient impact.

• Be part of a purpose‑driven organization with global reach and local impact.

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

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