IT Hardware Technician

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

IT Hardware Technician | Iron Mountain (formerly Australian Computer Traders)

About the Role Iron Mountain recently acquired Australian Computer Traders, strengthening our ability to deliver secure, sustainable, and compliant asset lifecycle solutions across the Asia-Pacific region. We are now seeking a detail-oriented IT Hardware Technician to join our team.

In this role, you will perform systematic diagnostic assessments, preventive maintenance, and repairs on a wide variety of systems and devices.

What You’ll Do

• Diagnostic Assessment: Test and identify hardware failures or performance bottlenecks across multiple form factors.
• Laptops: Replace keyboards, batteries, internal speakers, and damaged screens.
• Desktops: Swap power supplies (PSUs), motherboards, and cooling systems.
• Tablets/Mobile: Handle delicate screen replacements and battery swaps for mobile devices.
• Upgrades: Install and configure SSDs and RAM modules to meet client specifications.
• Lifecycle Assessment: Evaluate incoming equipment to determine if it is viable for repair or requires secure decommissioning.

What You’ll Bring

• Technical Expertise: In-depth knowledge of internal and external components for laptops, desktops, tablets, and mobile phones.
• Documentation: Ability to prepare technical reports regarding equipment modifications and maintenance procedures.
• Attention to Detail: Experience maintaining accurate logs of serial numbers, warranty status, and parts within a ticketing system.
• Efficiency: A proactive approach to managing repair queues and meeting deadlines.

What We Offer

• Stability: Full-time, permanent position (38 hours per week).
• Reliability: Weekly pay period with full accrual of annual and sick leave.
• Culture: A long-term opportunity within a supportive, small-team environment.

How to Apply If you are ready to grow your career with a global leader in asset lifecycle management, please APPLY NOW.

Note: Successful candidates will be required to undergo a criminal history check and a medical assessment as part of the recruitment process.

Category: Operations Group