IT Director, Business Intelligence

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PacificSource is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, sex, sexual orientation, gender identity, national origin, genetic information or age. PacificSource values the diversity of our community, including those we hire and serve. We are committed to creating and fostering a work environment in which individual differences and diversity are appreciated, respected and responded to in ways that fully develop and utilize each person’s talents and strengths.

The IT Director of Data Engineering and Business Intelligence (BI) leads the delivery and ongoing operation of the organization’s data engineering, business intelligence, and Artificial Intelligence (AI) enabled analytics capabilities. This role partners with business and IT teams to design and scale data architectures, pipelines, automation, and reporting solutions that provide secure, reliable, and timely access to data, while managing teams responsible for platform stability, BI delivery, and continuous improvement. This role will oversee and provide direction to managers and teams on adherence to company policies, procedures, and workflow processes.

Essential Responsibilities:

• Own the design, delivery, and operation of enterprise data engineering and BI platforms.
• Lead development and scaling of data pipelines, data warehouse/lakehouse, and semantic layers.
• Ensure reliable, secure, and performant access to data for analytics, reporting, and AI use cases.
• Oversee BI tools, dashboards, and reporting standards to support consistent decision-making.
• Lead AI Strategy Deployment initiatives, including stakeholder engagement on new capabilities, including agents, AI/BI, and more.
• Integrate AI capabilities into data platforms, including model pipelines.
• Drive automation across data ingestion, transformation, testing, deployment, and monitoring.
• Define and enforce data architecture standards, patterns, and best practices.
• Partner with business and IT stakeholders to translate requirements into scalable data solutions.
• Ensure data quality, reliability, observability, and operational resilience.
• Establish and manage CI/CD, version control, and environment management for data and BI assets.
• Manage vendor platforms, tools, and contracts related to data, BI, and AI technologies.
• Lead, coach, and develop managers and technical teams; set priorities and performance expectations.
• Plan and manage budgets, capacity, and roadmap delivery for data and BI initiatives.
• Collaborate with stakeholders on data governance, security, and compliance requirements.
• Actively participate as a key team member in Manager/Supervisor meetings.
• Actively participate in various strategic and internal committees to disseminate information within the organization and represent company philosophy.

Supporting Responsibilities:

• Meet department and company performance and attendance expectations.
• Follow the PacificSource privacy policy and HIPAA laws and regulations concerning confidentiality and security of protected health information.
• Perform other duties as assigned.

SUCCESS PROFILE

Work Experience: A minimum of 10 years of Data Engineering, Analytics, or BI experience required, including at least 5 years of progressive leadership responsibilities. Experience in effectively managing cross-functional teams, influencing key stakeholders, across the organization and within complex contexts preferred. Proven experience or demonstrated capability in leading Analytics teams in complex and dynamic environments. Demonstrated experience in establishing standard processes and managing performance to achieve key metrics required.

Education, Certificates, Licenses: Bachelor’s degree required. Candidates with an associate’s degree and 2 years of relevant experience, or a high school diploma and 4 years of relevant experience, in addition to the required minimum years of work experience will also be considered.

Knowledge: Experience in the application of BI concepts like Data warehousing, Master Data Management, Artificial Intelligence, Machine Learning and associated use of tools like SQL, Microsoft Power BI, Tableau, Databricks, Snowflake, and Copilot Studio. Proven ability to perform difficult analytical tasks with minimal supervision. Working knowledge of health plan and clinical is desired. Proven ability to manage multiple projects and competing deadlines. Ability to solve complex problems. Ability to deal responsibly with confidential information. Ability to work in a team environment and manage multiple priorities.

Competencies

Authenticity

Building Organizational Talent

Coaching and Developing Others

Compelling Communication

Customer Focus

Empowerment/Delegation

Emotional Intelligence

Leading Change

Managing Conflict

Operational Decision Making

Passion for Results

Environment: Work inside in a general office setting with ergonomically configured equipment. Travel is required approximately 10% of the time.

Skills:

Accountable leadership, Business & financial acumen, Empowerment, Influential Communications, Situational Leadership, Strategic Planning

Compensation Disclaimer

The wage range provided reflects the full range for this position. The maximum amount listed represents the highest possible salary for the role and should not be interpreted as a typical starting wage. Actual compensation will be determined based on factors such as qualifications, experience, education, and internal equity. Please note that the stated range is for informational purposes only and does not constitute a guarantee of any specific salary within that range.

Base Range:

$127,338.01 - $216,474.62

Our Values

We live and breathe our values. In fact, our culture is driven by these seven core values which guide us in how we do business:

• We are committed to doing the right thing.

• We are one team working toward a common goal.

• We are each responsible for customer service.

• We practice open communication at all levels of the company to foster individual, team and company growth.

• We actively participate in efforts to improve our many communities-internally and externally.

• We actively work to advance social justice, equity, diversity and inclusion in our workplace, the healthcare system and community.

• We encourage creativity, innovation, and the pursuit of excellence.

Physical Requirements: Stoop and bend. Sit and/or stand for extended periods of time while performing core job functions. Repetitive motions to include typing, sorting and filing. Light lifting and carrying of files and business materials. Ability to read and comprehend both written and spoken English. Communicate clearly and effectively.

Disclaimer: This job description indicates the general nature and level of work performed by employees within this position and is subject to change. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this position. Employment remains AT-WILL at all times.