IT Communications Specialist

Hourly Pay Range:

$26.61 - $39.92 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Position Highlights:

• Position: IT Communications Specialist
• Location: 4201 Winfield Rd, Warrenville, IL
• Full Time/Part Time: Full Time
• Hours: Monday-Friday 8am-43:0pm
• Hybrid

Job Summary:
As an IT Communications Specialist, you will be responsible for executing the comprehensive IT Operations Communication Plans. The IT Communications Specialist is responsible for supporting IT Operations communications practices, principles, and procedures for verbal, written, and visual presentations and digital content.

Delivery vehicles include virtual/in-person sessions, formal communications, and commitment events. The IT Communications Specialist will support the planning, assessment, and execution of enterprise and project communications. Supports the partnership with operations, subject matter experts, and project teams to ensure communications are accurate and reflect the project's needs.

IT Operations Communications is intended to be messages and tools that support the IT strategic and project objectives. Additionally, the IT Communications Specialist is responsible for promoting the consistent use of available communication tools, techniques, workflows, and platforms.

The IT Communications Specialist must enable and execute:
• Clear understanding of project goals, objectives and expectations
• Content collection in a dynamic environment
• Active monitoring of communication feedback mechanisms
• Information cascading to all stakeholders
• Realistic expectations of IT operations initiatives
• Enthusiasm for and commitment to IT Operations initiatives
• Leadership visibility throughout the project
• Communication of program activities and successes
• Collaboration with team members in the communications process
• Change and buy-in through effective communications

To be successful in this role, the IT Communications Specialist will be expected to remain updated on the latest solutions and technologies and advocate for the adoption of industry best practices for communications and marketing.


What you will do:

• • Supporting the maintenance of the Communication Plan in collaboration with the Communications Specialist III and IT
  Organizational Change and Communications Manager
• • Supporting project leadership meetings
• • Ensuring scheduled communications are developed and delivered on time
• • Analyzing and incorporating feedback
• • Monitoring the Communication Plan effectiveness
• Coordinating with team members who may be tasked with assisting with communication and events, such as:
  • Preparing communication materials including portions of the newsletter, slide decks, FAQs, and glossary terms
  • Conducting interviews and other one-on-one communications
  • Coordinating and/or facilitating project events
  • Gathering feedback (informally and with tools)
  • Collecting information/data for use in developing content

What you will need:

• Bachelors Degree Required
• Master's Degree or Equivalent Experience is Preferred.
• 3 Years Or more years of experience in a communications or marketing role with an IT focus in a healthcare setting or relevant related industries And
• Health Care industry experience within an IT or operations setting And
• Experienced in IT Service Management - with focus in such process discipline areas as Project Management or Change Management And
• Experience working with client software, systems, applications, and network products and partnering with Enterprise Communications in a fast-paced environment And
• Experience working with a highly matrixed, geographically dispersed team
• 5+ Years Of experience in a communications or marketing role with an IT focus in a healthcare setting or relevant related industries Or
• Possess guidance and direction to coordinate 50% of communications requests with assistance from Senior Staff members and consults with Senior Staff members for unusual or especially complex issues
• Strong verbal, written and presentation communication skills essential
• Flexibility and adaptability to change in workload, job responsibilities, and scheduling requirements.
• Function effectively in a team environment including collaboration, strong interpersonal and relationship building skills
• Solid understanding of information processing fundamentals and best practices
• Ability to manage complex projects with efficiency
• Strong domain knowledge and people skills
• Developing the ability to plan, lead and implement initiatives
• Personal and ethical accountability
• Solution oriented problem-solving ability with a lean towards curiosity, out of the box thinking and innovation.
• Competent Project Management Skills
• Competent in Communications applications and products including MS Office Suite and Office, Canva, and Adobe Illustrator

Benefits:

• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, and Vision options
• Tuition Reimbursement
• Free Parking at designated locations
• Wellness Program Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off
• Community Involvement Opportunities