IT Area Lead Wholesale Banking Transaction Services Reporting & Cards

The Opportunity:

As an IT Area Lead in the Wholesale Banking Transaction Services Reporting & Cards area, you will make an impact on developing ING’s core reporting applications. You will oversee the IT Custodianship of these applications, guide the IT Chapter Leads, be accountable for the technical proficiency of the engineers within your domain and determining the technical strategy for your area.

This area combines the challenges of in-house build applications servicing critical business services globally and SaaS applications which comes with a complex and challenging landscape. One of the most critical applications for this area will have to go through a significant life cycle for the coming years and thus a strong and clear vision and strategy should be developed here across the full value chain. Of course this will not be the sole responsibility of the IT Area Lead only, since we value working closely together with the Delivery Area Lead/Product Lead and act as a tandem. Together you will steer the area to a shared dot on the horizon.

The Team:

You will work in a professional international environment, where you will be responsible for establishing critical and complex financial services that ING provides to clients globally. You will execute the bank's and Transaction Services’s strategy within your domain, while also setting the IT strategy pertinent to your domain. The team operates as one for the full value chain, so you will be working closely together with: the product management / commercial colleagues, the business delivery colleagues and a stellar tech team. This Tech team is located in Türkiye, India and The Netherlands.

Your key responsibilities

Your primary responsibilities include:

• IT Custodianship: Overseeing our strategic reporting and cards applications and managing the associated IT risks.
• Predictable Delivery: Ensuring our software is delivered on schedule by teams within your area, while meeting commitments regarding quality, timelines, and features.
• Reliable Operation: Maintaining the dependable operation of IT assets in your domain and fostering a culture of 'zero outages'.
• Stakeholder Management: Engaging in stakeholder relations and contributing to QBRs within the Transaction Services organization and beyond.
• Technical Leadership: Providing guidance and enhancing technical skills among IT Chapters in your area, focusing on: Agile customer-centric software development and People-oriented management and development of Chapter leads and engineers
• Cost Efficiency: Reducing infrastructure costs through migration to ICHP and ensuring proper budget control.
• Automated Testing: Implementing automated testing and continuous delivery practices.
• Adoption of Gen(AI): Integrating Gen(AI) capabilities within Transaction Services.
• Workforce Optimization: Strategically composing the workforce using internal resources, SSI partners, and ING Hubs.

Your work environment

You will work in the dynamic and challenging environment of the IT organization of Transaction Services where we operate according to an agile development process and strongly believe in:

• BizDevOps and speaking in one voice with our business colleagues
• Eliminating waste and validating our product development with actual customer needs
• Stellar reliability, security and high quality of what we provide to our customers is a distinguishing competitive advantage we cannot compromise on
• Hiring and retaining great sociable engineers and chapter leads; giving them freedom to pursue quality software development with proper attention to continuous delivery is key to our productivity and happiness

How to succeed

We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself.

• Bachelors of Computer Science or an equivalent field
• 5+ years of engineering experience, in creating high scalability, mission-critical, transaction processing applications
• Existing experience in line management of teams responsible for high criticality applications
• While not mandatory, knowledge of customer reporting and cards acquiring is a big nice-to-have
• You stay up-to-date on how the business is changing and are able to think together with our business colleagues about how best to evolve our product proposition
• You are passionate about growing and developing people
• You possess excellent verbal and written communication and presentation skills
• You love technology and naturally stay up-to-date on relevant developments
• You value a multi-cultured environment where English is the working language and you easily collaborate with people from different cultural backgrounds
• You are focused on cross border collaboration: you set aside your own 'ego' in the interest of achieving the best results - you help others to be successful

Rewards and benefits

We want to make sure that it’s possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions at Benefits in the Netherlands

The benefits of working with us at ING include:

• A salary tailored to your qualities and experience

• 25-28 vacation days depending on contract

• Pension scheme

• 13th month salary

• Individual Savings Contribution (BIS), 3.5% of your gross annual salary

• 8% Holiday payment

• Hybrid working to blend home working for focus and office working for collaboration and co-creation

• Personal growth and challenging work with endless possibilities

• An informal working environment with innovative colleagues

About us

With 60,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what’s possible and at the same time ensure you work with integrity and hold the customer’s interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us. Apply today.

Questions?

Contact the recruiter attached to the advertisement for more information. Want to apply directly? Please upload your CV and motivation letter by clicking the “Apply” button.

Please note, multiple interview steps involving various business stakeholders will be part of the selection process.