IT Application Support Engineer (Loan Origination System)

Overview

The IT Application Support Engineer (Loan Origination System) is responsible for the end-to-end development and support for the Loan Origination System of the bank, ensuring the amendment and enhancement meet user functional requirement specifications, and that all documentation, processes and methodologies used in the various phases of system development and implementation are in accordance with the Bank’s standards and able to facilitate future maintenance and enhancements. This role reports to the Team Lead for the Loan Origination System team. Other key responsibilities are as detailed below:

Key responsibilities

Application / Systems Support and Development

• Involved in implementation, support and maintenance of applications assigned

• Responsible for application development, report generation, enquiry screens development, version development, amendment and enhancement for applications assigned

• Build appropriate controls into business application software to ensure the stability, security and reliability.

• Provide support during implementation of software and systems. Liaise with other Departments within division for smooth deployment of Application Software.

• Off office hour support

Consultation and Solutions

• Provide expert advice for best solution to production problems

• Liaise with users to define systems requirements

• Provide options/alternatives available to address Users Business Requirements and recommendation on software solution

• Decision on the Technical Approach to be used to address systems’ enhancements

• Proposal on enhancement of applications for better performance

Documentation and Risk Assessment

• Ensure proper documentation of all development to facilitate future maintenance and enhancements.

• Employs the risk assessment methodology issued by the Information Security Department to ensure proper controls are build as required by the business

• Analyze changes & impact on existing systems

Jobholder Requirements

Education/Qualification

• Malaysian citizen

• Degree in Computer Science or Information Technology, or equivalent.

Experience & Skillsets

• 5 - 8 years of experience in requirement definition, design, software development and implementation

• Possesses experience in providing production support for business application systems

• Experience in administering and working with WebSphere application

• Working experience with Loan Origination systems is an added advantage

• Familiar with:

  • Operating System: Unix - Solaris / AIX, MS Windows

  • Database Environment Familiarity: Oracle Database Server, PL/SQL, MS SQL Server  - SSIS, SSRS

• Relevant Programming Language, tool and technical skillsets as below:

  • Java open source framework / library - Spring Framework, Hibernate and Struts

  • Shell scripting

  • IBM Websphere, MS IIS

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.