TRIUMF

IS&T Documentation Student Assistant (Hybrid)

TRIUMF – Vancouver, BC Full time

Discover TRIUMF, Canada's particle accelerator centre, and one of the world's leading laboratories for particle and nuclear physics and accelerator-based science. TRIUMF's diverse community of nearly 600 multidisciplinary researchers, engineers, technicians, tradespeople, staff, and students create a unique incubator for Canadian excellence, as well as a portal to premier global collaborations.  Fueling innovation and improving lives, we are committed to accelerating discovery and shaping a better world.

Equity, diversity, and inclusion are integral to excellence and enhance our ability to create knowledge and opportunity for all. Together, we are committed to building an inclusive culture that encourages, supports, and celebrates the voices of our employees, students, partners, and the people and communities we serve.

TRIUMF’s student program typically hires ~40 students each term from across all disciplines who hang together socially and professionally during the term, and beyond. Our program offers young minds a chance to gather, learn, make new friends, and have fun doing so during their time at TRIUMF. We hold weekly ProD sessions for students which include different activities such as conflict resolution, emotional intelligence, critical thinking, and active listening. Additionally, we hold weekly seminars about the different experiments at TRIUMF, and these talks specifically cater to students. Located on the UBC campus makes it easier for students to make friends, create memories, and explore Vancouver all while working at TRIUMF.

TRIUMF’s student program is more than just a place to work, its learning, memories, friendships, exploration, and development all clubbed into one.  

Come join us to see how we are working to unlock the mysteries of the universe and shape the future. Apply now and be part of our extraordinary journey.

Learn more about the amazing research and work we do at TRIUMF.

https://www.discoverourlab.triumf.ca

http://www.rarestdrug.com

Position Overview

TRIUMF’s Information Systems & Technology (IS&T) team is seeking a motivated, detail‑oriented Co‑Op Documentation Assistant to support the organization, modernization, and development of technical documentation across multiple platforms. This position will help streamline our knowledge management practices and contribute directly to the quality of our new TeamDynamix Knowledge Base.

The student will work with senior IS&T staff to assess existing documentation repositories, improve information architecture, update legacy content, and follow established SOPs to identify new knowledge‑base articles needed to support TRIUMF’s operational and support services.


Key Responsibilities

1. Documentation Review & Modernization

  • Audit existing IS&T documentation across Plone, GitLab Pages, SharePoint, OneNote, and other repositories.
  • Identify outdated, duplicate, and incomplete material.
  • Apply the IS&T SOP for documentation lifecycle and quality standards.

2. Information Architecture & Content Organization

  • Consolidate and reorganize documentation for clarity, accessibility, and findability.
  • Assist with aligning content to TRIUMF’s standard templates and structure.
  • Prepare materials for migration to the TeamDynamix Knowledge Base.

3. Knowledge Base Development

  • Support the creation of new KB articles based on SOP guidance and stakeholder input.
  • Ensure articles are accurate, concise, and consistent with IS&T style guidelines.
  • Help establish tagging, categorization, and metadata standards.

4. Content Editing & Quality Assurance

  • Review content for grammar, formatting, and technical correctness.
  • Perform version control and change‑tracking tasks using TeamDynamix.
  • Conduct user‑testing on documentation usability when needed.

5. Collaboration & Communication

  • Work closely with IS&T team members, subject‑matter experts, and project leads.
  • Participate in weekly documentation review meetings.
  • Provide progress updates and highlight risks or gaps in documentation coverage.

Qualifications

  • Currently enrolled in an undergraduate or graduate program in Information Technology, Computer Science, Library & Information Studies, Technical Writing, Communications, or related fields.
  • Strong written communication skills and attention to detail.
  • Familiarity with documentation tools such as markdown, wikis, SharePoint, or Git‑based systems.
  • Ability to learn new platforms quickly.
  • Strong organizational and analytical abilities.
  • Comfortable working collaboratively with technical and non‑technical stakeholders.

Learning Outcomes

Students will gain experience in:

  • Knowledge management and documentation governance.
  • Technical writing and content structuring for IT environments.
  • Working within enterprise documentation ecosystems (TeamDynamix, SharePoint, GitLab, Plone, etc.).
  • Applying SOPs and quality standards to real‑world documentation.
  • Exposure to IT service management practices and enterprise knowledge‑base architecture.

Skills required:

Collaboration, Communication, Content Auditing, Content Editing, Content Organization, Detail-Oriented, Documentation Review, Document Lifecycle, Editorial Editing, GitLab, Information Systems, IT Service Management (ITSM), Knowledge Management, Microsoft SharePoint, Services Management, Software Repository, Teamwork, Technical Documents, Technical Writing, Version Control

TRIUMF, Canada's national laboratory for particle and nuclear physics, is situated on the vibrant south campus of the University of British Columbia, nestled within the beautiful Pacific Spirit Park in Vancouver, BC.

At TRIUMF, we value our employees and are committed to providing a competitive total rewards package. In addition to a competitive salary, we offer comprehensive benefits that promote the well-being and security of our staff. Our organization provides an excellent opportunity to grow your career in a high-profile national research facility, where you can make a difference.

If you are passionate about science, engineering and technology, driven to excel, and eager to be part of a collaborative and forward-thinking organization, we encourage you to apply. Take the next step in your career journey with TRIUMF.


TRIUMF offers help with travel costs for students outside the Vancouver and surrounding area.

Applications must have the following documents uploaded:

  • A resume/CV
  • A covering letter that includes your interest in and your qualifications for the specific position
  • A copy of academic transcript (unofficial copies are accepted)


Incomplete applications may not be considered.

Applications closing date:

March 22, 2026

Period of Work (possible 4 month extension):

May 04, 2026-August 28, 2026

Salary is commensurate with academic progress and previous relevant work experience, and ranges from $ 2815 to $ 4238 per month including 4% vacation pay.

TRIUMF is an equal-opportunity employer committed to diversity in the workplace, and we welcome applications from all qualified undergraduate students as defined below (unless stated otherwise above):

  • Canadian undergraduate students or Canadian Permanent Resident undergraduate students enrolled in an accredited post-secondary institution in Canada (or outside Canada) who are studying in a vocational or professional training program that leads to a degree, diploma or certificate.

  • Foreign full-time undergraduate students currently enrolled at a designated learning institution at the post-secondary level, and who are studying in an academic, vocational or professional training program that leads to a degree, diploma or certificate that is at least six months in duration, and who have a valid Canadian study permit which allows for employment off-campus, and who have applied for a Social Insurance Number

  • Foreign undergraduate students enrolled in a recognized undergraduate program of study abroad who have accepted, or are in the process of accepting, an "Invitation to Apply" for a work permit under the International Experience Canada (IEC) program http://www.canada.ca/en/immigration-refugees-citizenship/services/work-canada/iec/apply-work-permit.html.


At TRIUMF, we’re passionate about accelerating discovery and innovation to improve lives and build a better world. Equity, diversity, and inclusion are integral to excellence and enhance our ability to create knowledge and opportunity for all.

Together, we are committed to building an inclusive culture that encourages, supports, and celebrates the voices of our employees, students, partners, and the people and communities we serve.

Contact information:
Email: student@triumf.ca
Phone: 604.222.1047
Fax: 604.222.3791

4004 Wesbrook Mall
Vancouver, BC
V6T 2A3