Irrigation Coordinator

Our associates celebrate lives. We celebrate our associates.

Provide Interment Services administrative support logging, addressing, and communicating on a variety of cemetery issues and customer complaints. Immediately responds to on-site customer issues.

Essential Job Functions:  Must be able to perform the essential functions of the job with or without reasonable accommodations.

• Responds to customer service interment or grave maintenance issues, researches issues, resolves routine issues, reviews non-routine issues with management, initiates resolution, and statuses customer family member of resolution and timing.  Verifies resolution was implemented prior to deadline.  Tracks issues, resolutions, and turn-a-round time; develops scorecard type metrics; may make process improvement recommendations to management, updates management on trends; alerts management to high risk issues.
• Pro-actively review HMIS Case Notes, review property owner information and grave locations, and update HMIS
• Handle Irrigation radio calls for department support. Attend to other departments via radio requests
• Daily take attendance and enter time-off and over-time in Time Reporting System.  Ensure overtime is pre-approved by management.  Run attendance balance and time-off reports and provide to management.
• Assign the daily duties of the Landscape Irrigation Department staff based on assignment and competency
• Support the Cemetery Administration team within Interment Services, Facilities and Marker Repairs as needed
• Additional cemetery administrative support responsibilities as requested.

                                                                                   

Minimum Requirements:  Expected to have a strong working knowledge and practical skills in all areas of the interment operation. 

• Accurate mathematical skills. 
• Proficient in MS Office Suite, including excel pivot tables, data manipulation, charts, and similar functionality.  Efficiently track training and key performance measurements in appropriate software.  Run various data reports. 
• Exhibit clear oral and written communication skills
• Demonstrated ability to correctly read and use cemetery map books.
• Knowledge of Rose Hills Park Rules and Regulations.
• Requires a valid California Driver’s License.
• Spanish speaking preferred

Compensation:

$22.00/hr - $28.00/hr

Exact compensation may vary based on skills, experience, and location.

Benefits (dependent upon eligibility):

Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program

Rose Hills is an Equal Opportunity Employer.  The company’s hiring procedures do not discriminate against any person on the basis of race, color, national origin, religion, ethnicity, age, sex, sexual-orientation, veteran’s status or disability, or any other legally protected status.

SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.

As part of your pre-employment background check, your criminal conviction history will be verified given that this role requires the following material job duties: Working around and/or handling deceased and working around families and colleagues. Convictions creating a direct, adverse, and negative relationship with the identified job duties may result in withdrawal of a conditional job offer.

Postal Code: 90601

Category (Portal Searching): Operations

Job Location: US-CA - Whittier