We are seeking an IRM Assurance Manager to join our Line 2 Standards Assurance and Risk Monitoring team at MBPS. This is a highly visible and broadly scoped role that demands strong analytical and problem‑solving abilities, coupled with excellence in communication, automation, collaboration, and time management.
Reporting directly to the Director, IRM Control Assurance Testing, the Manager will execute and deliver objective, independent assessments of 1st Line risk management activities. This includes reviewing the design and operating effectiveness of controls across end‑to‑end processes to provide management and Audit Services with confidence that risks are being properly identified, managed, and mitigated.
The role involves performing sample‑based assurance testing, evaluating process soundness and methodology alignment, and supporting continuous improvements. The incumbent will also play a key role in enhancing and automating assurance workflows, helping streamline processes and uplift efficiency for stakeholders across the organization.
Position Responsibilities:
Execute 2nd Line assurance activities, including risk-based control design and operating effectiveness testing aligned to Global IRM guidelines.
Partner across Lines of Defense to identify control weaknesses, validate corrective actions, and strengthen risk management practices.
Assess information and technology risks using established control frameworks, providing insights that enhance process and methodology soundness.
Support in advancing Standards Assurance and Risk Monitoring maturity by contributing to the planning, improving methodologies, and enabling continuous process standardization.
Design, develop, and maintain automated IT control tests using Power Apps, Power Automate, Python, and related automation tools.
Build and enhance Power BI and Power Platform dashboards, delivering clear and actionable insights for stakeholders.
Identify and implement opportunities to modernize assurance workflows—including AI-driven automation—and maintain high-quality documentation across all activities.
Required Qualifications:
Three (3) to five (5) years of experience in automation of control testing, preferably in Information Security, or Technology Risk domains.
Familiarity with audit or 2nd line oversight practices and relevant industry frameworks.
Working knowledge of technology risk.
Experience with data analytics concepts and tools (e.g. Python).
Proficiency in Power Platform including Power BI, Power Apps, and Power Automate.
Good understanding of data modeling, ETL processes, and dashboard design.
University degree in Computer Science, Analytics, or a technology-related discipline.
Strong reporting and analytical skills with attention to detail.
Organized, self-motivated, and able to work independently.
Effective communication and collaboration skills.
Adaptability to evolving workflows and changing priorities.
Preferred Qualifications:
Certifications: Professional designations such as CompTIA Security+, Microsoft Certified: Power Platform Fundamentals
When you join our team:
We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.
Working Arrangement