Invoicing Junior Specialist

Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.

As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.

If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.

Let’s build what’s next, together.

As a Invoicing Junior Specialist at Infobip, you will be in the Order to Cash part of the team, that team handles monitoring and billing, sending invoices, reconciling usage reports, analyzing revenue and prepaid balances, and communicating with clients regarding payment concerns while collaborating with various internal teams.

Key Responsibilities

• Strictly following internal procedures to ensure billing is done properly and invoices are issued and delivered to customers within the agreed terms
• Continuous efforts in increasing the percentage of customers on automatic invoicing
• Actively maintaining a customer base of a minimum of 300 customers and up to 100 manual invoices
• In-depth knowledge of internal products and tools
• Actively managing customer master data in Salesforce
• Accurate and on-time resolution of manual document requests
• Maintain customer balance, prepaid/postpaid
• Internal Stakeholder Management
• Internal/External escalations
• Dispute Management
• The ability to issue e-tax invoicing in the South Korea Tax Portal will be an added advantage
  
   

More About You

• Advanced English is required for this role.
• Proven ability to converse effectively (verbal & written) in Korean languages
• Experience in communicating with clients via email, phone and online meetings.
• Bachelor's degree on Accounting or Finance
• Great communication skills with internal and external stakeholders
• Understanding of the Billing management.
• Knowledge of MS Office tools - especially Excel
• Demonstrated ability to work both independently and as part of a team.
• Enthusiasm for learning and adapting to new challenges.

Diversity drives connection

Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.

No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here.

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.

Read more about our hiring process.