Job Title: Invoice to Pay Expert
Reports To: Invoice to Pay Global Process Owner
Summary: The Invoice-to-Pay (I2P) Expert is responsible for optimizing the end-to-end invoice processing and payment lifecycle. This role ensures timely, accurate, and compliant invoice handling—while driving automation, reducing exceptions, and enabling a frictionless experience for suppliers and internal stakeholders. The I2P Expert works across procurement, finance, and technology teams to implement best-in-class practices that improve operational efficiency, vendor satisfaction and working capital.
Key Responsibilities:
Design and continuously improve I2P processes, including invoice capture, validation, matching, exception handling, and payment execution.
Define standard operating procedures and support global standardization of invoice types (PO, non-PO, service entry, recurring).
Implement automated workflows for invoice approval and matching (2-way, 3-way).
Drive the deployment and optimization of eInvoicing platforms (e.g., SAP, Tungsten, etc).
Define business requirements for OCR, AI-driven invoice validation, straight-through processing, and payment automation.
Monitor system performance and collaborate with IT and platform teams on continuous enhancements.
Analyze root causes for invoice exceptions, rejections, and late payments; implement corrective and preventive measures.
Design controls and validations to ensure invoice compliance with tax regulations, payment terms, and contract conditions.
Collaborate with internal audit, legal, and tax to ensure invoice compliance and risk mitigation.
Define and track key I2P KPIs (e.g., first-pass yield, cycle time, on-time payment rate, % touchless invoices).
Use data and analytics to identify improvement opportunities and lead transformation initiatives.
Support cash flow forecasting and working capital optimization through invoice and payment timing strategies.
About you:
Qualifications
Required:
Bachelor's degree in a relevant field (e.g., Business Administration, Finance, Accounting
Proven experience in Accounts Payable, ideally within a large, multinational organization
Deep understanding of P2P processes and best practices
Ability to work independently and as part of a global team
Proven influencing skills in driving adherence to core model through collaborative efforts.
Strong verbal and written communication skills; effective collaborator with strong trust-building and influencing skills.
Results-oriented with strong analytics skills; ability to drive operational excellence through data-driven insights.
Ability to lead change initiatives and foster a culture of continuous improvement
Experience with P2P systems and related technologies
Fluent in English (spoken and written)
Preferred:
Master’s degree in business administration or a related field
Working experience in Accounts Payable / Payments using SAP
Knowledge of SOX and fundamental accounting principles
Project management experience, with a proven track record of delivering projects on time and within budget
Ability to work transversally and within a highly matrixed environment
Experience in healthcare and/or life-science industry
Experience in establishing and developing shared service capabilities and services
Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.
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