Invoice to Cash Process Analyst

At Air Products, our purpose is to bring people together to reimagine what’s possible, collaborate and innovate solutions to the world’s most significant energy and environmental sustainability challenges. Grow with us as we embark on building tomorrow together by being the safest, most diverse and most profitable industrial gas company in the world.  

Reimagine What’s Possible 

And at the European Shared Services Center based in Cornellà de Llobregat, with more than 300 employees, we support the group's various subsidiaries of all Europe and other regions. We have built an outstanding multicultural environment composed of employees of around 30 different nationalities.

We are looking for an Invoice to cash Process Analyst based in Barcelona.

The candidate will be responsible for supporting and improving the Invoice to Cash (ITC) processes globally, including billing, dispute management, collection, credit, and cash application. They will deploy strategies to meet the requirements of various countries and businesses served by Shared Business Services. The role involves partnering with various teams to identify and implement process improvements, ensuring compliance with legal and regulatory requirements, and maintaining up-to-date process documents and training materials.

Additionally, the candidate will provide ITC leadership in mergers and acquisitions, integrating new businesses into the global SAP system. They need strong business acumen and the ability to influence at all organizational levels. The role requires knowledge of SAP modules and various systems and tools. The candidate will contribute to the global enterprise design for ITC processes, support testing efforts related to SAP releases, and possess problem-solving skills to ensure efficient cash application processes.

As an Invoice to cash Process Analyst you will:

• Act as a key ITC interface with cross‑functional teams (Commercial, Customer Service, Treasury, Legal, Compliance, Internal Audit), aligning priorities and ensuring end‑to‑end process consistency.
• Design and deliver tailored training sessions, workshops and engagement activities for Power Users, specialists and new joiners, acting as a reference point for ITC knowledge.
• Support change management activities, ensuring process adoption, user engagement and sustainability after implementation or system changes.

• Provide Regional assistance to ITC Process teams supporting Billing, Dispute, Collections, Credit and Cash Application processes.
• Ensure Invoice to Cash processes are consistent throughout and meet the legal and regulatory requirements of each country.
• Help and assist EDMOCs from change identification through planning and implementation.
• Ensure that all process documents, such as Job Aids and training materials related to Billing, Dispute Management, Collections and Credit, are complete and up to date.
• Ensure sustainable internal controls are in place to meet legal requirements in the region including compliance with Sarbanes Oxley.
• Ensure that incidents related to SAP functionality for Invoice to Cash are promptly submitted to Global IT and pursued for resolution
• Partner with business and functions to identify process and SAP System improvements, decide which changes are priority, request prioritization and drive changes into the organization to support business objectives
• Ensure timely Invoice to Cash deliverables for Mergers, Acquisitions and Divestitures
• Ensure that all Billing, Collections and Cash Application Power Users & specialists in Europe and Globally are adequately trained in all relevant transactions. Participate in testing related to SAP versions and improvements. Represent Invoice to Cash in SAP blueprint projects.
• Identify opportunities to reduce instances of Invoice Special Handling, extended payment terms and payment methods that negatively impact DSO.

To be successful in this role, you'll need!

• Bachelor's degree in financial accounting or business administration.
• Fluency in English and preferably an additional other language(s).
• 5-6 years of Shared Business Services, financial, accounts receivable and/or transactional processing experience with good experience in financial accounting, internal controls, reporting and analysis and solid understanding of Supply chain and Rental
• Strong analytical, communication and interpersonal skills that transcend across all levels of the organization.
• Extensive knowledge of the revenue cycle, Payment Terms, Payment Methods and Cash Applications, including customer service, credit and collections, accounting operations and reporting.
• Strong working knowledge of SAP SD, CRM, FSCM/RM, Dispute Mangement, GTS, SGP, MyAirProducts and system interfaces and local business tools integrated with ITC. 
• AP Billing, Dispute and Collections knowledge is essential.  Customer Master, Pricing, Container Holdings and Homecare Knowledge is beneficial. 
• Exposure to Material Master and Vendor Master.
• Process driven, meticulous and attentive to detail
• Creative thinking to not only identify opportunities for improvement, but solutions to address.
• Excellent organizational skills with the ability to meet multiple competing priorities.  This calls for drive, initiative and able to work independently as well as part of a team.   

We are the world’s largest hydrogen producer with over 80 years of industrial gas experience. We are hydrogen and industrial gas experts delivering safe, end-to-end solutions, investing in real, clean energy projects at scale, and driving the industry forward to generate a cleaner future. 

At Air Products, we work in an environment where we put safety first, diversity is essential, inclusion is our culture, and each person knows they belong and matter. To learn more, visit About Air Products.