We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com
What you’ll be doing
You’ll join CIBC’s Electronic Trading Team (ETT) in Investors Services Inc. (ISI). As an Investment Representative on the ETT team, you will have the opportunity to develop and enhance highly transferable skills such as advanced analytical thinking, risk assessment, and decision-making in high-pressure situations. This non-client-facing role enables you to concentrate on evaluating complex transactions and supporting the business through critical approvals, without the demands of direct client interaction. You will gain experience navigating multiple platforms, interpreting detailed warning messages, and making informed decisions on equity, mutual fund, and foreign exchange transactions. This role provides a dynamic, fast-paced environment that emphasizes analytical decision-making and professional development. It will broaden your skill set, deepen your expertise, and position you for future advancement within CIBC.
At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.
How you’ll succeed
Relationship Building - Get comfortable connecting on a personal level. Don’t be afraid to draw from your own experiences to help our clients. You’ll deepen relationships, quickly resolve issues and use your well-honed interpersonal skills to recognize and accurately assess client needs.
Client Engagement - As the first point of contact for Investor Services Inc. (ISI), be the best listener. Make sure our clients’ feel heard, no matter what the issue.
Teamwork - Partner with your team to connect clients with opportunities. Participate in cross-functional teams and liaise with other units of CIBC.
Who you are
You are a certified professional. You hold accreditation and are in good standing with the Canadian Securities Course (CSC), Conduct and Practices Handbook (CPH), Option License (DFOL) and possess a national license
You demonstrate comprehensive knowledge of Market Mechanics and Option trading
You are a multitasker. You excel at multitasking and can efficiently navigate multiple platforms to approve a variety of transactions
You possess excellent communication skills and enjoy collaborating with other teams
Are able to interpret a multitude of data to make prompt, informed decisions to approve or reject orders as needed
Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
Toronto-595 Bay St., 6thEmployment Type
RegularWeekly Hours
37.5Skills
Account Administration, Call Center, Client Service, Communication, Customer Experience (CX), Inbound Calls, Investments, Work Collaboratively