Investigation - Manager

Position Summary

Job Description Summary
Headquartered in Englewood Cliffs, N.J., Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United States—investing over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services and AI technology, we’re creating smarter, sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd. To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us.

Reporting to the Sr. Director of North American Headquarters (NAHQ) Global Management Advisory, this role is critical in planning, executing, and completing internal and external assessments and investigations on both regional and global scale.
As a Manager of Investigations, you will play a pivotal role in leveraging investigative and engagement skills to deliver results. Your expertise will be instrumental in uncovering critical insights, analyzing complex data, fostering high performance, and delivering actionable findings to drive successful outcomes.
This high-impact position supports Samsung’s mission to safeguard its people, assets, and reputation by conducting proactive and incident-specific investigations and audit projects.
Join us to apply your investigative acumen and influential skills to drive strategic impact, protect Samsung’s interests, and contribute to a culture of integrity and excellence on a global scale.

Role and Responsibilities

• Experience: At least 7+ years in audit, investigations, risk management, business strategy/compliance, or related fields. Experience with people management is a plus.

• Education: Bachelor's degree required. Advance degree highly desirable

• Soft Skills: Exceptional communication, negotiation, conflict resolution, and relationship-building abilities.  Ability to mentor and develop early career investigators.

• Technical Expertise: Proficiency in MS suite products required.  Proficiency in coding (Python, SQL, etc.) and data analytics highly desirable.

• Tools and Platforms: Proficiency in dashboard creation and data analytics platforms such as Alteryx and Tableau are a plus.

• Communication: Fluency in English required – Proficiency in Korean and/or Spanish highly desirable.  Exceptional verbal, written and interpersonal skills.

• Certifications: Board certification in audit, investigation, and interviewing-related disciplines are highly valued.

• Industry Knowledge: Strong understanding of financial operations in Procurement, Sales, Marketing, or service organizations, preferably within consumer/industry electronics.

• Travel Readiness: Ability to travel internationally without entry/work limitations and respond to company emergencies with short notice. Valid driver’s license required for business-related travel and on-location assignments.

Skills and Qualifications

Experience: At least 7+ years in audit, investigations, risk management,
business strategy/compliance; Prior personnel supervisory experience is a
plus.
• Education: Bachelor degree. Advance degree highly desirable.
• Soft Skills: Exceptional communication, negotiation, conflict resolution,
and relationship-building abilities. Ability to mentor and develop early
career investigators.
• Technical Expertise: Proficiency in MS suite products required. Proficiency
in coding (Python, SQL, etc.) and data analytics highly desirable.
• Tools and Platforms: Proficiency in dashboard creation and data analytics
platforms such as Alteryx and Tableau are a plus.
• Communication: Fluency in English required – Proficiency in Korean
and/or Spanish highly desirable. Exceptional verbal, written and
interpersonal skills.
• Certifications: Board certification in audit, investigation, and interviewing-
related disciplines are highly valued.
• Industry Knowledge: Strong understanding of financial operations in
Procurement, Sales, Marketing, or service organizations, preferably within
consumer/industry electronics.

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