We are seeking an Inventory Specialist – Consolidation to support our Consolidation service line by managing and optimizing inventory operations across a complex warehouse network. This role is a critical link between warehouse operations, transportation, and internal stakeholders and serves as the primary owner of inventory accuracy and process efficiency.
DUTIES AND RESPONSIBILITIES
The duties and responsibilities of this position consists of, but are not limited to, the following:
Customer Warehouse Experience:
Proactively communicates with customers and account management to ensure customer needs are met and orders are fulfilled
Manages conflict and navigates difficult conversations with tact and diplomacy
Ensures quality execution against warehouse KPIs and service commitments
Identifies process gaps and inefficiencies; promotes change management and improvement
Conduct research to identify root cause and provide solutions input
Listens to customer and account management needs and provides guidance and solutions within tolerance of warehouse operations
Solutions oriented; strong ability to create and execute plans to drive change
Owns warehouse claim induction, research, resolution process
Liaison for Warehouse and Commercial Account Management:
Is the primary day-to-day contact for Account Management interaction and communication to business case needs
Operates as a resource for customer learning, coaching, development, and relationship management
Translate diverse and specific commercial account management feedback in a tactical manner so warehouse leadership can receive and take appropriate action
Fosters partnerships and collaborative relationships with members of all warehouse leadership and employees
Translate diverse and specific warehouse feedback in a tactical manner which commercial account management can receive and take appropriate action
Acts as an advocate for customers, internally conveying customer-specific needs across the organization to ensure proper alignment and prioritization of resources
Process Efficiency and Accuracy:
Develops inventory reporting which supports customer fulfillment; item level, quantity, velocity, inbound replenishment, and more as needed to provide Inventory Management Consultative support
Interprets customer’s business and service goals related to warehouse operations and effectively communicates performance success and opportunities
Utilizes system and ad-hoc reporting capabilities to provide data-driven conversations, improvements, and performance evaluations
Employs forensic level analysis and research to diagnose defect, waste, and inefficiencies
Initiates action plans which address individual and wholesale improvements which ensure optimal warehouse execution
Contributes to creation of resource materials, training documents and presentations
Prepare quality reports, communicate findings/activities/response, and distribute appropriately
Other duties or responsibilities as assigned according to the team and/or country specific requirements
QUALIFICATIONS
Required:
High School diploma or GED
3 years of experience in customer operations or warehouse operations
Ability to travel up to 10% (domestically)
Proficient in Microsoft Office Suite of programs
Preferred:
Bachelor’s degree from an accredited college or university
Minimum 2 to 4 years of previous C.H. Robinson experience
Strong analytical and problem-solving skills; ability to make data-driven decisions
Strong strategic orientation, relationship building, negotiation skills (ability to persuade, motivate and influence others), and business acumen
Strong knowledge of warehouse and inventory operational environments
Ability to thrive under deadlines and work in a team environment, while also delivering independent results
Strong prioritization skills, multi-tasking skills, and works with a sense of urgency
Excellent verbal and written communication skills; must work effectively with all levels of management and employees
Values a diverse and inclusive work environment
Disclaimer:
This job description is intended to generally describe the nature and level of work to be performed by employees in this position. It is not intended to be construed as an exhaustive list of all responsibilities and skills required of employees performing this role.
We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.
Compensation Range
$58,000.00 - $91,800.00The base pay range displayed on the job posting reflects the minimum and maximum base pay for this specific location. Your individual base pay within this range is determined by job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.
Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!
Equal Opportunity
C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.
EOE\Disabled\Veteran
Benefits
Your Health, Wealth and Self
Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:
Three medical plans which include
Prescription drug coverage
Enhanced Fertility benefits
Flexible Spending Accounts
Health Savings Account (including employer contribution)
Dental and Vision
Basic and Supplemental Life Insurance
Short-Term and Long-Term Disability
Paid observed holidays
2 paid floating holidays for U.S. hourly employees
Flexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps. Paid Time Off (PTO) offered to all other employees in the U.S. and Canada
Paid parental leave
Paid time off to volunteer in your community
Charitable Giving Match Program
401(k) with 6% company matching
Employee Stock Purchase Plan
Plus a broad range of career development, networking, and team-building opportunities
Learn more about our benefit offerings on our BENEFITS & WELLBEING page