Company Overview
At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.
Department Overview
Department Description
Silvus Technologies, a Motorola Solutions company, is dedicated to one mission: connecting those who keep us safe. We do so by delivering the most advanced Mobile Ad-hoc Network (MANET) radios powered by our custom and ever evolving Mobile-Networked MIMO waveform. Together, our radios and waveform provide vital communications for mission-critical applications in the harshest environments from underground tunnels to high-altitude balloons. International Market - Silvus StreamCaster™ radios are in use worldwide, supporting a diverse range of users—from defense organizations and public safety agencies to major live events and leading innovators in drone, robotics, and autonomous systems. Their reliability and adaptability make them the trusted choice for military, law enforcement, and commercial users around the globe. Would you like to join an incredibly talented group of people, doing very challenging work, with the prime directive of “Keeping Our Heroes Connected”? International Market - Silvus’ rapid growth is driven by a commitment to research, innovation, and a team of passionate, skilled, and forward-thinking individuals. If you're seeking a rewarding and challenging next step, it’s well worth exploring how Silvus could play a key role in the next chapter of your career.
Job Description
We are seeking an International Support Logistics Associate who will be responsible for shipping, receiving, and coordinating/maintaining loan inventory, as well as handling RMAs and other sales-related activities. Additionally, the role will involve the planning of logistics for trade shows and other sales-related activities.
This position reports to the Senior Sales Engineer and is full-time, on-site, daily, Monday through Friday. The location for this role is at Silvus’ shipping center in Copenhagen, Denmark.
The following is a list of at least some of the current essential job functions of the position. Management may assign or reassign duties and responsibilities at any time at its discretion.
ROLE AND RESPONSIBILITIES
Manage the scheduling of loan inventory via specialized software systems such as Excel and CRM tools.
Manage the cleaning, configuration, preparation, and shipping of loan radios and accessories.
Receive, unpack, and process internal RMAs (Return Merchandise Authorizations).
Coordinate the return of products for repair.
Review and coordinate customer account setup and related paperwork.
Assist with RMA shipments as needed.
Oversee all aspects of outbound international shipments, including inspection, packing, and paperwork preparation.
Maintain and manage Loan Inventory facilities and associated items.
Unpack and inspect incoming packages, ensuring all items are properly accounted for.
Manage inventory of packaging materials.
Handle the packaging of products for shipment, as well as the coordination of transportation and carrier services.
Ensure on-time delivery schedules and provide tracking information for all shipments.
Generate metrics reports for loans and RMAs.
Assist with administrative tasks and event coordination related to international trade shows.
Perform other related duties as required.
REQUIRED QUALIFICATIONS
Minimum completion of secondary education (such as GCSEs or an equivalent national qualification; high school diploma or GED).
Minimum 1 year of experience with shipping, receiving, and logistics.
1 year of experience with customer service and/or administrative coordination.
Effective communication skills, both verbal and written.
Fluent in English, both verbal and written.
Effectively handle tasks and projects independently, requiring minimal direction.
Proficient internet skills, including the use of email, group messaging, and digital data collection.
Valid Driver’s License.
Proficient in Microsoft Excel or Google Sheets.
Strong attention to detail.
Familiarity with CRM systems (e.g., Zoho, Salesforce, etc.).
All employment is contingent upon the successful clearance of a background check.
Basic Requirements
Minimum completion of secondary education (such as GCSEs or an equivalent national qualification; high school diploma or GED).
Minimum 1 year of experience with shipping, receiving, and logistics.
1 year of experience with customer service and/or administrative coordination.
Effective communication skills, both verbal and written.
Fluent in English, both verbal and written.
Effectively handle tasks and projects independently, requiring minimal direction.
Proficient internet skills, including the use of email, group messaging, and digital data collection.
Valid Driver’s License.
Proficient in Microsoft Excel or Google Sheets.
Strong attention to detail.
Familiarity with CRM systems (e.g., Zoho, Salesforce, etc.).
All employment is contingent upon the successful clearance of a background check.
PREFERRED KNOWLEDGE SKILLS AND ABILITIES
Experience with FedEx, UPS, and DHL systems and software.
Experience shipping commercial goods to international destinations.
Detail-oriented and self-motivated.
Demonstrate a strong focus on maintaining cleanliness in all work areas.
Demonstrated interest in learning about highly technical products and new software systems.
WORKING CONDITIONS & PHYSICAL REQUIREMENTS
Office environment.
Outdoor environment for demonstrations.
Occasional exposure to heat, cold, and allergens while performing tests or demonstrations in the field.
While performing the duties of this job, the employee is required to do the following:
Lift equipment up to 20 lbs. for the set-up of demonstrations and testing.
Perform bending and reaching movements to place items on lower and higher shelves.
Kneeling or squatting to access lower shelves.
Must be able to lift up to 50 lbs. when receiving incoming part shipments.
Walking/Moving in the labs.
Travel Requirements
None
Relocation Provided
None
Position Type
New Grad
Referral Payment Plan
Yes
Company
Motorola Solutions Danmark A/S
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.