Do you want your voice heard and your actions to count?
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
The EMEA Corporate Communications, Brand & Digital department is responsible for executive leadership communications, employee-wide internal communications, brand and reputation management, media relations and MUFG’s digital channels.
NUMBER OF DIRECT REPORTS
MAIN PURPOSE OF THE ROLE
The role supports MUFG’s strategic priorities by delivering clear, engaging communications that deepen organisational alignment, enhance employee understanding of regional strategy, and strengthen leadership visibility across EMEA.
KEY RESPONSIBILITIES
- Develop and execute internal communications plans that support MUFG’s strategic priorities and organisational goals.
- Translate complex business information into clear, engaging narratives for diverse employee audiences across EMEA.
- Partner with key stakeholders to deliver innovative communications aligned with MUFG’s values and employee experience ambitions.
- Strengthen leadership visibility through planned communication campaigns, events and channels.
- Support senior leaders with talking points, internal announcements, and presentation materials.
- Create high‑quality content for email, newsletters, intranet, videos, digital channels, EMEA-wide town halls and major employee updates.
- Build engagement by showcasing business milestones, achievements and employee stories.
- Maintain and enhance MUFG’s intranet and digital content, ensuring a consistent tone of voice and strong user experience.
- Use analytics and feedback to measure communication effectiveness and support continuous improvement.
- Collaborate with front office, Change Management, HR, Technology, Operations, Risk and other teams on communications advice and execution, in support of regional strategic priorities.
- Ensure key dates, reporting deadlines, events and achievements are effectively communicated.
- Ensure alignment with wider Corporate Communications and Brand strategies.
- Leverage and share content with global colleagues in support of strategic priorities.
- Provide communication advice and best practice guidance to stakeholders at all levels.
- Manage multiple communication projects simultaneously, ensuring timely, high‑quality delivery.
WORK EXPERIENCE
Essential:
- Significant experience in internal or corporate communications within large, complex organisations; financial or professional services preferred.
- Demonstrated ability to develop and deliver communications that drive clarity, alignment and engagement.
- Proven experience managing multiple projects in a fast‑paced, evolving environment.
- Experience creating communications that support behaviour change and employee engagement.
- Proven ability to build strong relationships and work collaboratively across teams.
- Comfortable engaging with and advising senior leaders; strong commercial awareness and diplomacy
SKILLS AND EXPERIENCE
Functional / Technical Competencies:
Essential
- Strong writing, editing and storytelling skills with outstanding attention to detail.
- Strategic yet hands‑on communicator who can balance vision with detailed execution.
- Strong relationship‑builder with energy, creativity and discipline.
- Comfortable working across all levels and functions, helping elevate employee understanding and connection.
- Highly organised, self‑motivated and able to work to tight deadlines.
- Strong project management and prioritisation skills.
- Seen as a proactive, trusted partner and an agent for change
- Strong proficiency with MS Word, Excel, PowerPoint, Teams and Copilot.
- Excellent writing and editing skills.
- Strong critical thinking and communication planning skills.
PERSONAL REQUIREMENTS
- Excellent communication skills
- Results driven, with a strong sense of accountability
- A proactive, motivated approach.
- The ability to operate with urgency and prioritise work accordingly
- Strong decision-making skills, the ability to demonstrate sound judgement
- Strong problem-solving skills
- A creative and innovative approach to work
- Excellent interpersonal skills
- Excellent attention to detail and accuracy
- A calm approach, with the ability to perform well in a pressurised environment
- Excellent Microsoft Office skills
PERFORMANCE AND DUTIES
The role holder will be assessed in accordance with their employing entity’s performance framework and process with relevant input obtained from the dual hatting entity as relevant.
As duties and responsibilities change, the job description will be reviewed and amended in consultation with the role holder. The role holder will carry out other duties as are within the scope, spirit and purpose of the role as requested by their line manager or Department Head.
We are open to considering flexible working requests in line with organisational requirements.
MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.
We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.