Internal Communications - Director

Industry/Sector

Not Applicable

Specialism

IFS - Brand & Communications

Management Level

Director

Job Description & Summary

At PwC, our people in corporate affairs and communications are responsible for managing and coordinating the organisation's internal and external communications, public relations, and corporate reputation. They focus on developing and implementing strategies to effectively communicate the organisation's mission, values, and initiatives to various stakeholders including employees, customers, investors, media, and the general public.

Those in internal change and communication at PwC will be responsible for developing and implementing effective communication and change strategies and initiatives targeted at internal stakeholders within the organisation. You will focus on fostering clear and consistent communication channels to inform, engage, and align employees with the organisation's goals, values, and initiatives.

Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC's reputation, understanding that quality, integrity, inclusion and a commercial mindset are all foundational to our success. You create a healthy working environment while maximising client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Lead in line with our values and brand.
• Develop new ideas, solutions, and structures; drive thought leadership.
• Solve problems by exploring multiple angles and using creativity, encouraging others to do the same.
• Balance long-term, short-term, detail-oriented, and big picture thinking.
• Make strategic choices and drive change by addressing system-level enablers.
• Promote technological advances, creating an environment where people and technology thrive together.
• Identify gaps in the market and convert opportunities to success for the Firm.
• Adhere to and enforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firm's code of conduct, and independence requirements.

The Opportunity

As part of the Corporate Affairs and Communication team you will develop PwC’s global internal narrative and change story, providing clarity and alignment across the organization. As a Director you will set the strategic direction for internal communications, guiding leaders through significant change and fostering a culture of transparency and engagement. This role presents a unique opportunity to shape how PwC communicates its vision and priorities, providing that every partner and employee understands the journey ahead and feels confident in their role within it.

Responsibilities

- Foster a culture of transparency and engagement among employees

- Promote clarity and alignment of PwC’s global internal narrative

- Communicate the Network Strategy and priorities effectively

- Prepare leaders to confidently convey messages to their teams

- Shape the understanding of change and its implications for staff

- Create initiatives that enhance employee awareness and involvement

What You Must Have

- High School Diploma

- At least 8 years of experience

What Sets You Apart

- Bachelor's Degree preferred

- Leading internal communications in complex global organizations

- Developing change communications beyond internal messaging

- Shaping new models and ways of working

- Communicating change with clarity and empathy

- Supporting large-scale transformation and strategy execution

- Advising senior leaders during significant change

- Building and leading teams in matrixed environments

- Operating at the intersection of strategy, culture, and change

- Remaining calm and grounded in ambiguity and complexity

Travel Requirements

Up to 40%

Job Posting End Date

The salary range for this position is: $122,500 - $423,780. For residents of Washington state the salary range for this position is: $122,500 - $504,500. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. 

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

Learn more about how we work: https://pwc.to/how-we-work

For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws.  At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.

Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines