FIS

Intern, Design & Usability Analyst

CAN TRNT 5000 Ste 900 Full time

As the world works and lives faster, FIS is leading the way Our fintech solutions touch nearly every market, company, and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS? 

About The Team

The UI/UX Designer will join the Supply Chain Digital Transformation team within the Supply Chain Management (SCM) organization at FIS. Our team is responsible for optimizing operational efficiencies of supply chain business processes through the agile and innovative use of technology to enable control, insight, and rapid decision-making. We value collaboration and teamwork, and our team members work closely together to develop and implement strategies for modernizing the Supply Chain organization of the future.

About the Role

The UI/UX Designer will support the optimization of supply chain business processes to improve operational efficiency with user-friendly interfaces and intuitive designs. As part of the role, the UI/UX Designer Co-op will focus on helping to improve the user journey by applying design thinking, usability testing, and accessibility best practices. We aim to create intuitive, user research-based experiences that help users work more efficiently. By driving adoption and user engagement and satisfaction across multiple roles, the UI/UX Designer will enable the department to focus on developing and implementing operational excellence strategies that will modernize the Supply Chain organization of the future by improving communication, data synergy, and streamlining processes for automation.

The position will be fully remote, with occasional travel to the office as needed. In-person outings will be organized for the co-op students during the term and attendance is encouraged.

The position is available is an 8-month co-op placement.

What You Will Be Doing 

We are looking for a UI/UX Designer Co-op who will support the end-to-end operational transformation team. As a co-op, you will work closely with the team to support design and enhancements with key functional departments and across customer journeys. You will help develop easy-to-use internal controls and management reporting to monitor and measure the effectiveness of improvement initiatives.  Example work areas will include:

  • Develop intuitive UI to provide enhanced site function and a smooth user experience

  • Design graphic user interface elements, like menus, build page navigation buttons, and search fields

  • Illustrate designs using process maps, wireframes, workflow diagrams, and documentation to support process analysis and improvement efforts

  • Create mockups and prototypes to convey site functions and follow corporate standards on font, colors, and align with other related corporate applications

  • Creating Figma components that align with an existing design system and follow established standards

  • Prepare and present rough drafts to internal teams and key stakeholders

  • Identify and troubleshoot UX problems (e.g. responsiveness)

  • Conduct layout adjustments based on user feedback

  • Collaborate with cross-functional teams to gather requirements and evaluate business process improvements

  • Analyze user experience from an end-to-end business processes perspective within the supply chain to identify areas for improved adoption and process optimization

  • Support the monitoring and measurement of key performance indicators (KPIs) to assess the effectiveness of process improvements

  • Support user interviews, usability testing, and help to synthesize findings into actionable recommendations

  • Create clickable prototypes based on flows to help simulate the product for testing purposes

  • Assist in creating personas, user flows, and journey maps to guide design decisions

  • Collaborate with developers to ensure designs are implemented accurately and aligned to best practices and accessibility standards

What You Bring

  • Enrolled in a Bachelor's program in User Experience Design (preferred), Business, or a related field

  • Must be actively enrolled in an accredited Co‑operative Education program at an Ontario university or college for the duration of the placement, from January 2026 through August 2026

  • A portfolio of design projects that demonstrates understanding of design principles and UX processes

  • Excellent attention to detail

  • Knowledge and experience with design tools such as Figma, Adobe XD, or similar

  • Excellent proactive communication skills to collaborate with diverse stakeholders and convey complex processes clearly, including design rationale and user insights

  • Familiar with UX Best Practices and Heuristics, Usability Testing, Accessibility (WACG), Prototyping, Design Thinking, and other user research methods

  • Understanding of how to leverage a corporate Design System and brand standards

  • Proficiency in Microsoft Office Suite

  • Self-motivated and a willingness to learn

What We Offer You

At FIS, you can learn, grow, and make an impact in your career. Our benefits include:

  • Competitive, full-time paid coop placement

  • Opportunity to participate in projects that directly impact business value

  • The chance to work on some of the most challenging, relevant issues in financial services & technology

  • Time to support charities and give back to your community

  • A work environment built on collaboration, flexibility, and respect

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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