Intermediate Feature Analyst

Let's Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

The Feature Analyst I translates business requirements into user stories and
functional specifications under supervision. Works closely with business
stakeholders and agile team members to support the clarification of business needs
and contributes to the creation of related artifacts, including acceptance criteria and
process documentation. The Feature Analyst I ensures a shared understanding of
epics and features and the value they are intended to deliver. This job is focused on
developing foundational capability in functional analysis and agile delivery
practices.

RESPONSIBILITIES

Feature Product Solution and Development | PRODUCT DEVELOPMENT | PRODUCT DEVELOPMENT
Analyze and evaluate the feasibility and relevance of proposed features and user stories aligned to business
goals. Decompose epics into features and features into user stories with clearly defined acceptance criteria,
ensuring alignment with program increments. Collaborate with business and technical teams to refine product
solutions.

Agile Backlog Management | PROJECT AND PROGRAM MANAGEMENT | PROJECT/PROGRAM/PORTFOLIO MANAGEMENT
Review the backlog of work for a small project and reprioritize the work and deployment of project resources to
reduce costs and increase the value of the work delivered to the business.

Requirements Management | PROJECT AND PROGRAM MANAGEMENT | PROJECT/PROGRAM/PORTFOLIO MANAGEMENT

Identify, elicit, and document project/process requirements, using appropriate modeling technique, if required. Analyze requirements and validate with original users, eliminating confusion. Maintain documentation and traceability throughout project.

Business Requirements Identification | INFORMATION TECHNOLOGY/DIGITAL | BUSINESS AND SYSTEMS ANALYSIS

Support collection of business requirements using a variety of methods, such as interviews, document analysis, and workflow analysis, to express requirements clearly and succinctly.

Customer Experience Mapping | SALES | GENERAL

Perform and implement techniques, such as voice of the customer initiatives, journey mapping, and qualitative touchpoint analysis, to identify customer pain points, challenges, and hurdles.

Analysis of "As Is" and "To Be" | INFORMATION TECHNOLOGY/DIGITAL | BUSINESS AND SYSTEMS ANALYSIS

Support and contribute to the documentation of "as is" and "to be" processes and describe the changes required to migrate to the "to be" capability to record accurately the change required.

Feasibility Studies | INFORMATION TECHNOLOGY/DIGITAL | BUSINESS AND SYSTEMS ANALYSIS

Contribute to and support feasibility studies from a technological and organizational perspective, and document findings.

Horizon Scanning | GENERAL | INNOVATION

Explore and develop a basic understanding of external developments or emerging issues and contribute to the evaluation of their potential impact on, or usefulness to, the organization.

Enterprise Business Analysis | PROJECT AND PROGRAM MANAGEMENT | PROJECT/PROGRAM/PORTFOLIO MANAGEMENT

Identify solution recommendations to business problems when given fairly well understood business needs at a business unit level.

Testing | RESEARCH AND DEVELOPMENT | RESEARCH AND DEVELOPMENT

Provides input into test cases. Validates features against acceptance criteria.

Skills

Adaptive Thinking, Analytical Processes, Business Requirements Analysis, Change Readiness Assessment, Current State Analysis, Customer Analytics, Market Analysis, Performance Gap Analysis, Product Process Development, Project Risk Management, Requirements Elicitation and Facilitation, Requirements Traceability Matrix (RTM), Requirements Validation, Requirements Verification, Research Methodologies

Competencies

Education

NQF Level 7 - Degree, Advance Diploma or Postgraduate Certificate or equivalent (Required)

Closing Date

05 March 2026 , 23:59

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

The Old Mutual Story!