Intermediate Care Technician

Intermediate Care Technician

Department: Department of Veterans Affairs

Location(s): Las Vegas, Nevada

Salary Range: $51031 - $66345 Per Year

Job Summary: The ICT provides clinical and technical support to the healthcare team by assisting with patient care, preparing patients for visits, and performing clinical tasks under the supervision of licensed staff, including RNs, LPNs, providers, or other designated supervisors. The ICT supports Ambulatory Care and Specialty Clinics by aiding in patient flow, documentation, and procedures.

Major Duties:

• Major Duties Include: Performs direct patient care including personal hygiene, physical comfort, nutrition, elimination, prevention of skin breakdown, safety, etc. Receives and directs patients, answers routine inquiries and makes referrals. Receives and responds to inquiries from patients concerning a variety of medical personnel and administrative matters. Maintains stock of supplies and sterility of instruments. Point-of-Care. Examples: glucometer, COVID swabbing Performs or assists triage staff with diagnostic procedures including EKGs, venipunctures, and alcohol breathalyzer used to diagnose medical conditions. Assists in the performance of or independently performs procedures such as insertion of urinary catheters and intravenous catheters. Performs patient care procedures such as collection of specimens, applying dressings, and adjusting supportive equipment. Performs duties in accordance with Health Insurance Portability and Accountability Act (HIPAA) and applicable laws and policies. Instructs patients in crutch, walker and or cane use and ensures correct fitting of equipment. Performs duties involving customer service and or public liaison. Performs duties in accordance with applicable safety precautions and infection control. Operate emergency department equipment such as Telemetry and automated external defibrillator (AED). Provides general clerical/administrative support coordination work for the Triage area. Collects and organizes statistical data for reports. Performs patient charting using standard medical terminology entering information regarding care rendered, condition and progress. Performing observation-based screening and collecting patient information in collaboration with licensed personnel, this may involve completing clinical reminders, obtaining patient health history, chief complaints, medication history, and identification of health- related conditions that may impact the patient's health status. Completes approved templates and tools, such as, intake/outtake forms, normal result note follow up, clinical reminders, procedure and intervention notes established by the agency. Assists in behavioral/psychiatric situations in an outpatient setting, to include assisting licensed personnel with crisis intervention, management of aggressive or suicidal psychiatric patients, by providing one-to-one observations and applying prevention and management of disruptive behavior techniques (PMDB). Assists licensed staff with the delivery of care to patients with complex, specialized, and potentially life-threatening situations. Assists licensed staff with setting up equipment and providing treatment during in person or virtual visits. Operates specialized medical equipment to obtain diagnostic and therapeutic outcomes. Observes patient status and keeps licensed clinical staff informed of any change in condition. You will assist clinical providers with emergency medical care, provides emergency response as part of the Rapid-Response-Team (RRT), and assists with training of other hospital clinical staff. Performing Diagnostic Tests. Examples: Vital Signs, 12-lead electrocardiogram (EKG) Specimen collection and Preparation. Examples: collecting and labeling venous blood samples Minor Procedures. Examples: preparation for simple one-layer laceration repairs, incision and drainage, skin stapling, STERIS trips, Dermabond Medication Administration: Administers select medications as authorized for Intermediate Care Technicians, including nebulized treatments, topical agents, and limited oral medications, in accordance with VA policy, facility protocols, and under the supervision of licensed clinical staff. Wound Care. Examples. Different types of wound dressings, wound irrigation, compression dressings- Unna Boot and Profore Patient education within scope of care or while providing an intervention Electronic Health Record (EHR): Thoroughly and appropriately documents actions, interventions and procedures in the medical record. Examples: Procedural notes and progress notes. Work Schedule: Monday through Friday 0730-1600. Preferred Experience: Military medical experience as a Hospital Corpsman, Combat Medic, or equivalent, with proficiency in clinical skills such as vital signs monitoring, IV placement, and wound care. -2 years in ambulatory or outpatient settings, including patient preparation, point-of-care testing, and assisting providers with minor outpatient procedures. -Hands-on experience in specialty medicine clinics, particularly cardiology, renal, or wound care, focusing on care coordination. -Background in neurology, rheumatology, or gastroenterology services, with skills in geriatric screenings, patient navigation, and supporting diagnostic evaluations. -Exposure to pulmonary, infectious disease, dermatology, or endocrinology clinics, emphasizing respiratory assessments, infection control, and discharge processes.

Qualifications: To qualify for this position, applicants must meet all requirements by the closing date of this announcement. Must meet Individual Occupational Requirements: Positions in this series range widely in type and include support duties to medical or health personnel such as doctors, providers, and nursing staff for ambulatory care specialty clinics. Therefore, technician experience is experience that requires application of the knowledge, methods, and techniques of the position to be filled. AND Have specialized experience and/or education as described below: Specialized Experience: For an Intermediate Health Care Technician at the GS-7 level, you must have at least (1) One year of specialized experience at the GS-6 level that equipped you with the particular knowledge, skills, and abilities (KSA's) to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled which includes the following: Assists licensed staff with preparing patients for medical evaluation, setting up equipment, passing instruments and providing treatment during in person or virtual visits. Possess the knowledge to recognize life threatening situations and act to correct these emergent situations according to established national or local protocols. Thoroughly and continually documents actions, interventions and patient response in the health record. Administration methods may include oral, topical, inhaler, nebulizer, or subcutaneous contingent on local policies, procedures, and training. Follows national and local pharmacy and facility guidelines for disposal of medications. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successful completion of 1 year of graduate education (18 semester hours) directly related to the work of this position. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond 1 year of full-time study. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

How to Apply: All applicants are encouraged to apply online. To apply for this position, you must complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 12/10/2025 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12844309. To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire. Click Submit My Answers to submit your application package. NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To verify your application is complete, log into your USA JOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the more information link for this position. The Application page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USA JOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USA JOBS account or your application will be incomplete. Beginning September 27, 2025, Federal agencies will only accept resumes up to two pages in length to comply with the Merit Hiring Plan. Resumes longer than two pages will result in ineligibility for further consideration for the position. USAJOBS will not allow you to upload or build resumes longer than two pages, and you will need to update the resumes in your profile before applying for a job. Resumes should include information relevant to the knowledge, skills, abilities, and competencies of the position to which you are applying. VA is unable to make assumptions about qualifications if not clearly listed. Resumes must be legible so they can be reviewed for eligibility, minimum qualifications and other position requirements listed in the job announcement. Your resume must be 5MB or less. We recommend saving and uploading your resume as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. We recommend using a sans-serif font size like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans. Make your page margins 0.5 inches. Consider using 14-point size font for titles and 10-point for the main text in your resume. The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started. Helpful Hints for Creating Two page resumes - Prioritize most relevant and recent experience - Use concise, results focused language - Align language from the job announcement - Focus on demonstrating skills and competencies - Remove outdated or unrelated experience - Use the USAJOBS resume builder Additional guidance on this new requirement and resume building tools can be found at: - https://help.usajobs.gov/faq/application/documents/resume/page-limit - https://www.opm.gov/policy-data-oversight/hiring-information/merit-hiring-plan-resources/applicant-guidance-on-the-two-page-resume-limit.

Application Deadline: 2025-12-10