Intensive Support Services Specialist

Job Posting End Date:

04-02-2026

Worker Sub-Type:

Regular

Scheduled Weekly Hours:

40

Position Summary:

Intensive Support Services Specialists provide ongoing support services to youth and their families who are involved with the Youth Justice system. The goal of this service is for youth to remain in the community without committing further law violations and to provide rehabilitation services.  Additionally, this service looks to provide structure and accountability for youth offenders aimed at reducing criminal behavior and building on the youth and family’s protective factors.

As an employee of the Department of Social Services and Marathon County, you will play a crucial role in managing and safeguarding confidential and sensitive information. This position requires a high level of impartiality, integrity, neutrality, and confidentiality.

Examples of Work Performed:

The following duties are typical of this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required or assigned.

• Provide ongoing support services to youth to promote rehabilitation and stability within their home and community based on their treatment plan.

• Maintain accurate and timely electronic case documentation.

• Provide direct programming based on the individual needs of the youth such as anger management, healthy decision making, life skills, recreational interests and groups based on youth needs.

• Provide GPS services, monitor schedules and violations, maintain equipment, maintain regular communication with the juvenile, family, referring social worker and collaterals.

• Administer Urinalysis as requested by the social worker.

• Communicate with schools on attendance issues or academic needs.

• Participate in supervisory and team-based consultation regarding progress of cases assigned.

• Provide transportation to children and/or their family to scheduled meetings.

• Connect children and families with community resources.

• Support parents and their youth through face-to-face contact, phone contact, and text contact.

• Create individualized treatment plans for the youth assigned to this position, in collaboration with the Social Worker.

• Court attendance as deemed necessary.

• Provide oversight to the youth attending the Youth Opportunity Center when necessary.

• Perform other job duties as assigned.

Qualifications:

• Associate Degree in Human Services, Criminal Justice, or related field required.

• Bachelor Degree in a Human Services related field preferred.

• Preferred 1-3 years of experience working with youth and families who are experiencing behavioral and mental health issues.

NECESSARY SPECIAL QUALIFICATIONS: Possession of a driver’s license and a driving record that meets County standards; OR ability to obtain reliable transportation.

Knowledge, Skills, and Abilities:

• Adhere to professional boundaries, ethics, confidentiality and privacy practices, policies of Marathon County Department of Social Services, procedures and regulations.

• Think beyond the confines of traditional models to recognize opportunities and find new and better ways of doing things or provision of services.

• Ability to develop individual and group programming.

• Demonstrate the ability to facilitate group for youth and families along with facilitating family meetings.

• Effectively and appropriately interact and communicate with others to build positive, constructive, professional relationships.

• Effective written and oral communication skills.

• Ask questions and actively listen to better understand and build rapport.

• Ability to remain calm and professional during crisis-related issues including possession of de-escalation skills.

• Ability to work effectively and collaboratively with colleagues, customers, and other team members.

• Understand the County's and department's mission, core values, plans, and priorities for the future.

• Ability to contribute to a positive work culture that fosters excellent customer service and teamwork.

• Maintain regular and predictable attendance; works extra hours as required.

Compensation:

Starting hourly rate of $29.53 + Marathon County benefits

Physical Requirements:

Moderate Physical Requirements - Job requires a combination of desk work and some physical activity.

All physical requirements are described with the intent to comply with the Americans with Disabilities Act (ADA). Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of their job.

Selection Procedure:

The selection of the successful candidate may be made by assessment of education and work experience, oral interview, review of references, and/or other job-related selection procedures. Depending on position requirements, the selected candidate may be required to satisfactorily complete post-offer assessments, including but not limited to education verification, background checks, driver license verification, physical examination, psychological assessment, and drug screening paid for by the County.

Equal Opportunity Employer:

Marathon County is an Equal Opportunity Employer committed to diversity. All qualified applicants will receive consideration for employment and will not be discriminated against based on age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, genetic information or protected veteran status.

Special Accommodations:

Marathon County will make arrangements to furnish appropriate auxiliary aids and services where necessary and reasonable to afford an individual with a disability the opportunity to participate in the recruitment process. Please notify the Employee Resources Department office or phone (715) 261-1451 to request special accommodations prior to the application deadline.

Notice to Applicants:

Wisconsin Statutes, Sections 19.36 (7), 64.09 (5), and 64.11 (7) require public employers to treat the following items as a public record: Each applicant’s application, records, recommendations, and qualifications except as provided in Section 19.36 (7), Wis. Stats. that allows the identity of an applicant to remain confidential if the applicant requests in writing that the County not provide access to this information.  If you choose not to have this information become a public record, you must make such a request in writing to the Employee Resources Department. If you become a finalist for the position, your identity may be disclosed as required by law