The Airborne Mission Operations (AMO) Division currently has an opening for a Intelligence Surveillance Reconnaissance (ISR) Field Service Representative supporting an Operations, Sustainment and Development program based at a customer facility on Fort Gordon, GA. The Field Service Representative is responsible for pre/post mission briefs and setup, PED execution, and operational support and troubleshooting during live missions. This position also extracts useful information from mission data using a variety of tools and methods, including analysis, classification, conversion, extraction, organization, and reasoning to provide the customer with insights to shape CONOPS, intel products, and future development efforts. Through a thorough understanding of customer areas of interest, the Field Service Representative will assist in identifying capability gaps and make recommendations during Integrated Product Team (IPT) meetings outlining technology roadmaps in anticipation of current and future needs. The Field Service Representative is an integral member of the team and liaisons with Leidos Functional support personnel, U.S. Government customers, subcontractors and vendors.
The Field Service Representative position is based at a customer facility at Fort Gordonr, GA with travel to Leidos, customer, and subcontractor facilities as required to meet program requirements and goals; normally 10% with surge travel to support integration and testing events.
Primary Responsibilities
- Assess SIGINT systems operational trends, evaluate capabilities, and identify deficiencies to generate comprehensive understanding of the current systems
- Extract useful information from mission data using a variety of methods, including analysis, classification, conversion, extraction, organization, and reasoning to provide the customer with insights to shape CONOPS and future development efforts.
- Responsible for pre/post mission activities to include operation/troubleshooting of remote SIGINT (COMINT, ELINT) systems, mission management software, and monitor Beyond Line-of-Sight data links.
- Author comprehensive daily mission debrief reports
- Understand customer areas of interest and identify areas of improvement in anticipation of future needs
- Participate in IPTs
- Liaison with Government customers and outside agencies in a timely and professional manner
- Provide feedback to Program Management on daily, weekly, and monthly activities
- All other duties as directed by the Program Management Office
- And all other duties as required to ensure responsiveness of the program.
Basic Qualifications
- Must hold a BA/BS degree or 4 years of experience; or master’s degree and 2 years of experience. Additional years of experience may be considered in lieu of a degree
- Current DoD Top Secret Clearance with the ability to obtain and maintain TS/SCI w/CI Poly
- Experience with Airborne ISR executing SIGINT missions
- Experience with operational processing, exploitation, and dissemination (PED) functions
- Ability to assess SIGINT systems operational trends, evaluate capabilities, and identify deficiencies to generate comprehensive understanding of the current systems
- Able to extract useful information from mission data using a variety of methods, including analysis, classification, conversion, extraction, organization, and reasoning to provide the customer with insights to shape CONOPS and future development efforts.
- Ability to use SQL and Microsoft Excel to create pivot tables, graphs, and charts
- Experience with data preparation, data mining, and result validation and explanation to provide meaningful metrics
- Experience authoring comprehensive assessments detailing the results of the analysis
- Able to effectively communicate with Leidos personnel, sub-contractors and customers
- Ability to travel 10% to support one-on-one and Stakeholder meetings and surge travel up to 25% to support integration and installation or test events
- Able to support shift work to meet mission operations.
Security Clearance Qualifications
- Must be a US Citizen
- Must have a current DoD Top Secret Clearance with the ability to obtain and maintain TS/SCI w/CI Poly
Preferred Qualifications
- Experience with MS Project, Office, PowerPoint, Visio
- Knowledge and experience with Army Airborne ISR Operations
- Understanding of SIGINT missions
- Experience with Army and National Intelligence policies and procedures
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Original Posting:
December 17, 2025
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range:
Pay Range $73,450.00 - $132,775.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.