Revinate is one of the largest and most innovative providers of direct revenue-generating solutions in the hospitality industry. Revinate's mission is to deliver hoteliers scalable direct revenue and profits from data-driven solutions that cultivate deeper relationships with guests. Revinate’s Direct Booking Platform helps capture, convert and retain guests with strategies and services that maximize direct booking revenue. This combination maximizes the lifetime value of each guest through personalized and targeted campaigns across the guest journey. Revinate Marketing has won 1st place for Hotel CRM & Email Marketing in the HotelTechAwards five years in a row!
Revinate is proud to be a Great Place To Work Certified company! Check out what our employees say makes working here so great: Great Places To Work x Revinate
This is a remote position, but candidates must reside within the Bend, Oregon area.
Summary
As an Integrations Engineer, you will play a pivotal role in onboarding and maintaining integrations between Revinate and our customers. This includes integrations with a variety of Property Management Systems and web-based tools. You'll work closely with our Implementation and Support teams to ensure data quality and seamless communication across functions. Your strong analytical skills, technical expertise, and high standards for data integrity will be critical to your success in this role.
Key Responsibilities
Configure, monitor, and maintain integrations for both new and existing customers.
Troubleshoot and resolve complex technical issues, escalating as needed.
Monitor and optimize data ingestion processes to maintain accuracy and efficiency.
Implement strict quality control measures for all incoming data.
Develop and maintain internal documentation on data integrations and customer projects.
People Describe You As
A master communicator: You excel at connecting with customers and building strong relationships within your team. You're an active listener, clear emailer, and never shy away from making a quick call to ensure alignment.
Detail-oriented and analytical: You thrive on precision and quality. You have an eye for spotting inconsistencies and love investigating root causes to ensure seamless integrations.
Organized and efficient: Managing multiple projects doesn’t intimidate you—you see it as a challenge to structure and prioritize your tasks effectively. You’re all about lists, schedules, and keeping things on track.
Resourceful and adaptable: You can juggle multiple projects with varying needs while identifying patterns to streamline processes. You enjoy solving complex challenges and pivoting quickly when the unexpected arises.
A self-starter: You’re proactive, take initiative, and love owning projects from start to finish. You thrive in collaborative environments but are equally comfortable working independently to achieve results.