Type of Requisition:
RegularClearance Level Must Currently Possess:
NoneClearance Level Must Be Able to Obtain:
NonePublic Trust/Other Required:
MBI (T2)Job Family:
SCAJob Qualifications:
Skills:
Case Processing, Data Entry, ReferralsCertifications:
NoneExperience:
2 + years of related experienceUS Citizenship Required:
NoJob Description:
Position Description:
In a support capacity to a government agency, receives case referrals and performs intake and placement for eligible program participants.
Position Duties:
Answers emergency hot-line calls and responds to an e-mail based resource inbox;
Receives and analyzes complex requests regarding vulnerable populations in order to place participants into the most appropriate level of care;
Determines type of action based on the demographic information and circumstances of each case as well as the availability of space at grantee programs;
Makes the initial determination/assessment on placement and informs the appropriate agency;
Documents and refers to appropriate person(s);
Maintains confidential files and other related records of cases;
Prepares shift report on any significant issues, transitions to and briefs next shift staffer on outstanding cases;
Coordinates and provides status updates on placements for the life cycle on the case intake process;
Responsible for input and verification of data for each case;
Reviews source documents for accuracy of input data using a system of quality assurance;
May be responsible for integrity of certain database information;
Investigates questionable data and takes corrective action when necessary;
Performs other administrative duties as needed.
This position is 100% remote; however, candidate must be located in the DMV area.
Education:
Bachelor’s Degree in Social Work, Sociology, Psychology or a related discipline required.
Qualifications:
2+ years of related experience with a BA/BS degree.
Excellent written and verbal communication skills.
Experience working with immigrant, refugee, and underserved populations is preferred.
Strong attention to detail.
Bilingual Spanish/English a plus.
Strong organizational skills and expert user of MS Excel.
Excels in a fast pace, high volume environment.
Additional Requirements:
Position includes shift work. Position will cover mostly overnight shifts as well as weekend shifts as assigned. Federal holiday week coverage will vary.
Requires Public Trust or the ability to obtain one.
GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.
Growth: AI-powered career tool that identifies career steps and learning opportunities
Support: An internal mobility team focused on helping you achieve your career goals
Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
Community: Award-winning culture of innovation and a military-friendly workplace
OWN YOUR OPPORTUNITY
Explore a career at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your ambition to deliver your best work.
Scheduled Weekly Hours:
40Travel Required:
NoneTelecommuting Options:
RemoteWork Location:
USA VA Home Office (VAHOME)Additional Work Locations:
Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events atEqual Opportunity Employer / Individuals with Disabilities / Protected Veterans