Intake Specialist - Workers Compensation & Insurance Fraud

Job Posting Title

Intake Specialist - Workers Compensation & Insurance Fraud

Agency

049 ATTORNEY GENERAL

Supervisory Organization

Office of Attorney General

Job Posting End Date

Refer to the date listed at the top of this posting, if available. Continuous if date is blank.

Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.

Estimated Appointment End Date (Continuous if Blank)

Full/Part-Time

Full time

Job Type

Regular

Compensation

Job Description

Title: Intake Specialist

 

Unit: Workers’ Compensation and Insurance Fraud

 

Salary Range: $50,000 - $70,000

 

Location: Oklahoma City, OK

 

Position responsibilities include, but are not limited to:

·         Using computer and writing skills to produce reports, memoranda, letters, and analytical products

·         Establishing and maintaining investigative files for the WCIFU Unit

·         Supporting WCIFU by querying commercial databases provided by the WCIFU Unit. Establishing, maintaining and retrieving entries on analytical programs

·         Answering the main telephone system for the WCIFU Unit

·         Preparing, copying, sorting, stapling and mailing documents

·         Having knowledge of investigative policies, operations, and procedures related to criminal investigations

·         Having knowledge of the operations of law enforcement/commercial databases and other available sources of investigative information, knowledge of the principles of computer technology in the development of investigative databases and database management

·         Communicating technical, investigative and legal information both orally and in writing to a variety of individuals for varying purposes

·         Gathering background information on claimants using the local law enforcement criminal records system, public records databases, and Federal law enforcement databases

·         Preparing background reports for the WCIFU Team Leader and all other staff of the WCIFU Unit

·         Assisting investigators in the field as needed; running record checks, criminal history checks, vehicle checks, making phone calls, verifying addresses and phone numbers, etc.

·         Reviewing and analyzing incoming correspondence, publications, and directives

·         Researching and preparing responses to routine inquiries of a procedural or factual nature

·         Maintaining property management and inventory data

·         Screening calls and visitors, answering questions and completing most routine business, including that involving established administrative policy

·         Maintaining administrative and investigative files and records, and disposing of files in accordance with records retention instructions

·         Preparing final reports and all exhibits when cases are completed

·         Filing a copy of the original report in the case jacket and preparing a copy of the case file exhibits to be mailed to the referring agency

·         Preparing copies of reports and exhibits for prosecution

·         Recognizing the sensitive nature of investigative files and maintaining appropriate level of confidentiality regarding all documents and records related to such files

·         Transcribing tapes, memos, letters, etc.

·         Serving as a liaison with participating counterparts, as well as with other Federal and State agencies, Insurance Companies and NICB from the private sector, for the purpose of planning and coordinating the work of the WCIFU Unit, gathering and exchanging information, resolving administrative problems, and communicating the objectives, priorities and standards of the WCIFU Unit

·         Assisting in tracking fiscal year reserve figures, restitution ordered, restitution collected etc.

·         Preparing monthly statistical information

·         Performing other duties as assigned by the WCIFU Agent in Charge

 

Minimum Qualifications:

·         Possess a valid Oklahoma driver’s license

·         Proficient in Word, Adobe, Excel, and PowerPoint

 

Preference may be given to individuals with:

·         At least an associate’s degree

·         At least four years of investigative/analytical experience

·         Excellent organizational skills

·         Experience with complex investigative matters

 

All applicants must agree in writing to complete, and satisfactorily pass, a background investigation.

 

The Oklahoma Office of the Attorney General is an equal opportunity employer and does not make hiring decisions on the basis of race, sex/gender, color, age, national origin, genetic information, religion, or disability, so long as the disability does not render the person unable to perform the essential functions of the position for which employed with a reasonable accommodation. If reasonable accommodations are needed to apply for this position, please contact OAG Human Resources at (405) 521-3921 or HR@oag.ok.gov. All employees of the Oklahoma Office of the Attorney General are “at will” employees.

Equal Opportunity Employment

The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.

Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub.

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